Customer Service Officer X10

2 weeks ago


Singapore MMC Success Pte Ltd Full time

**Attractive Remuneration Packages and Employment Benefits**:

- **Driven Company Culture**:

- **Company transport provided islandwide Singapore**

**Responsibilities**:

- Ensure customer’s orders are processed in a timely and accurately manner
- Ensure reports are submitted on a timely to established customer’s schedules
- Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
- Liaise and update customer closely to resolve customer orders or shipments related issues
- Inventory Management for Customer’s WMS system
- Ensure all billings are done timely & accurately with all necessary supporting documents
- Adhere to relevant Standard Operating Procedures (SOP) and Work Instructions (WI).
- Maintain and ensure safe keeping and traceability of relevant customer’s document / records
- Additional functions as mandated by Management

**Requirements**:

- Diploma in Logistics / Business Admin or related fields
- Responsible, Positive Attitude and able to work well as a team
- Product and System knowledge & MS Office Skills

**How to Apply**:
Important Note: MMC Success Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Cheah Man Cheng

Registration Number: R22107862

EA License No: 22C1107

**Salary**: $2,000.00 - $2,800.00 per month

Schedule:

- Day shift
- Monday to Friday



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