Field Service Engineer

1 week ago

Singapore REHLKO SINGAPORE PTE. LTD. Full time

**BASIC FUNCTIONS**
- Investigate and handle all customers’ complaints and product failures.
- Providing after-sales technical support and site service responsibilities to distributors/end customers.
- Review and assist in processing warranty claims from distributors.
- Standby support and 24/7 emergency call for customer support.

**SPECIFIC RESPONSIBILITIES**
- Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
- Provides after sales technical support, troubleshooting and site service to customers in a timely manner to ensure that the product is operational.
- Handles wide range of diesel generator sets (small to large capacity) to provide support to departments in terms of service and training.
- Ensures all technical and training documents are up-to-date and organized.
- Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.
- Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
- Provides technical assistance on factory test of special projects.
- Investigates root causes of failures and recommend solution.
- To deal with customer on the warranty issues from technical aspect.
- Performs any other service and training duties as and when assigned.

**QUALIFICATIONS / REQUIREMENTS**
- Diploma/degree in Mechanical/ Electrical Engineering with at least 5 years of relevant experience.
- This position requires fair amount of traveling in the Asia Pacific and South East Asia Region.
- A team player with strong problem-solving skills and task oriented.
- Possess strong customer service orientation, enthusiasm for power generation products.
- Prior mechanical experience with engines (MHI, MTU, John Deere, Volvo) will be advantageous.

**WORKING HOURS / LOCATION**
- 5-day work week
- 8.30am to 5.15pm
- Located in Jurong East

**OTHER BENEFITS**
- Annual leave - 15 days up to 21 days
- Medical, dental, optical and annual health screening benefits
- Other allowances applicable

  • Field Service Engineer

    6 days ago

    Singapore G AND B SERVICE PTE. LTD. Full time

    A Field Service Engineer demonstrates and applies a broad knowledge of fundamental concepts, practices, and procedures of particular area of specialization. The position reports to Site Manager/ Lead Engineer on onsite/project base activities. Responsible for on-site installation, initial testing, operation, maintenance, repair, troubleshooting of customer...

  • Field Service Engineer

    2 weeks ago

    Singapore WELSTAR TECHNOLOGY CORPORATION PTE. LTD. Full time

    Roles & Responsibilities Role Description : This is a full-time on-site role as a Field Services Engineer located in Singapore. The Field Services Engineer will be responsible for field service, troubleshooting, technical support, preventive maintenance, and providing excellent customer service Job Purpose: •Provide instruments and equipment services,...

  • Field Service Engineer

    2 weeks ago

    Singapore WELSTAR TECHNOLOGY CORPORATION PTE. LTD. Full time

    Roles & ResponsibilitiesRole Description :This is a full-time on-site role as a Field Services Engineer located in Singapore. The Field Services Engineer will be responsible for field service, troubleshooting, technical support, preventive maintenance, and providing excellent customer serviceJob Purpose:•Provide instruments and equipment services,...

  • Field Service Engineer

    7 days ago

    Singapore VAT GROUP Full time

    Join to apply for the Field Service Engineer role at VAT GROUP 1 day ago Be among the first 25 applicants Join to apply for the Field Service Engineer role at VAT GROUP BE GREAT TOGETHER WITH US. Location: Singapore, SG Employment Type: Permanent BE GREAT TOGETHER WITH US. Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years....

  • Field Service Engineer

    7 days ago

    Singapore Nova Ltd. Full time

    Join to apply for the Field Service Engineer role at Nova Ltd. Join to apply for the Field Service Engineer role at Nova Ltd. The Service Team at Nova Singapore is looking for a service engineer to support Nova tools at customer site in Singapore area. In this role you'll be joining the Global Service Group at Nova. We provide service to a large-scale...

  • Field Service Engineer

    7 days ago

    Singapore Boston Scientific Full time

    Join to apply for the Field Service Engineer role at Boston Scientific Join to apply for the Field Service Engineer role at Boston Scientific This is a customer-oriented role, involving end-to-end coordination with third-party service providers to ensure seamless service execution, while also serving as a Tier 2 technical support resource for escalated...

  • Field Service Engineer

    1 week ago

    Singapore Talent Trader Group Full time

    Responsibilities: Manage and oversee field service operations for the Air Conditioning, Mechanical Ventilation, and HVAC industry in the North region. Lead a team of field service technicians and support staff to ensure efficient and timely service delivery. Develop and implement service strategies to meet customer satisfaction and business objectives....

  • Field Service Engineer

    2 weeks ago

    Singapore Akribis Systems Full time

    COMPANY DESCRIPTION Founded in Singapore in 2004, Akribis Systems is a motion control company that provides high precision direct drive motors. We construct products for a range of industries including renewable energy, semiconductor, communication, biomedical, robotics or any industry that requires precise motion. We produce direct drive motors with a...

  • Field Service Engineer

    7 days ago

    Singapore Nova Ltd. Full time

    Join to apply for the Field Service Engineer role at Nova Ltd. Join to apply for the Field Service Engineer role at Nova Ltd. The Service Team at Nova Singapore is looking for a service engineer to support Nova tools at customer site in Singapore area. In this role you'll be joining the Global Service Group at Nova. We provide service to a large-scale...

  • Field Service Engineer

    1 week ago

    Singapore ABB Full time

    **Field Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...