F&b Service Crew

1 week ago

Singapore MYT F&B HOLDINGS PTE. LTD. Full time

**We're Hiring: Customer Service Crew Member (F&B/Kiosk Support)**

Are you friendly, proactive, and passionate about delivering excellent customer service? Join our team as a **Customer Service Crew Member**and be part of a vibrant dining experience where you'll assist guests, support operations, and ensure smooth order handling — all while keeping our customers happy and coming back for more

**Your Role Will Include**:

- Greeting and assisting customers with ordering at self-service kiosks
- Providing guidance to those unfamiliar with the menu or digital ordering
- Ensuring customers complete orders before seating and managing table assignments
- Handling and serving drink orders promptly and accurately
- Assisting with takeaway orders and managing customer flow during peak times
- Processing cash payments accurately via the POS system
- Keeping up-to-date with the menu, seasonal items, and ongoing promotions
- Changing promotional posters as scheduled to maintain visibility
- Calling out queue numbers and ensuring timely food collection
- Maintaining a warm, helpful, and professional presence at all times

**What We’re Looking For**:

- Excellent communication and interpersonal skills
- Patience and ability to assist customers using digital kiosks
- Attention to detail and strong organizational habits
- Ability to multitask and stay composed in a fast-paced environment
- Tech-savvy and confident using POS systems
- Willingness to learn the menu and current promotions
- Team player with a proactive attitude

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