Principal Solutions Engineer

2 weeks ago

Remote, Singapore OpenAI Full time

**About the Team**

**About the Role**

This is a remote role based in Singapore.

**In this role, you will**:

- Deliver an exceptional pre-sales customer experience for Strategics prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.
- Demonstrate how leveraging OpenAI APIs and ChatGPT can meet customers’ business needs and deliver substantial business value. This includes building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.
- Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
- Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.
- Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.
- Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

**You’ll thrive in this role if you**:

- Have 7+ years of experience in a technical pre-sales role, managing C-level technical and business relationships with complex global organizations.
- Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.
- Have industry experience in programming languages like Python or Javascript.
- Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.
- Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.
- Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.
- Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

  • Principal Systems Engineer

    1 week ago

    Remote, Singapore Deel Full time

    **Who we are is what we do.** Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and...

  • Principal Systems Engineer

    2 days ago

    Remote, Singapore Deel Full time

    **Who we are is what we do.** Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and...

  • Principal Software Engineer

    6 days ago

    Singapore - Remote Autodesk Full time $150,000 - $200,000 per year

    Job Requisition ID # 25WD90961Position OverviewJoin a high-impact team of curious, driven, and collaborative engineers working on Autodesk's next-generation Consumption platform to build the Consumption-based business model. This is your opportunity to lead architectural decisions, scale distributed systems, and influence cross-functional teams while...

  • Sr. Solutions Engineer

    7 days ago

    Remote, Singapore Hashicorp Full time

    **About the Role** As a Pre-Sales Solutions Engineer at HashiCorp, you will work in a high performance team environment to drive business development and sales growth by providing technical expertise around Development Operations specifically in the context of multiple technical (development. operations, and security) and executive audiences. **In this...

  • Partner Solutions Engineer

    5 days ago

    Remote, Singapore Cloudera Full time

    Job Description: As Cloudera’s Partner Solutions Engineer you will utilize your strong technical, business, teaming competencies and customer skills to provide the highest level of business and technical consultation to Partner teams, prospects and customers to support sales and channel goals. Job Responsibilities: - Drive Cloudera strategic partners to...

  • Financial Consultant Principal

    4 hours ago

    Remote, Singapore Prime Therapeutics Full time

    Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. - Job Posting Title Financial Consultant Principal - Job Description - The Principal Financial Consultant provides information, analyses, and consultation to internal and external...

  • Solutions Engineer

    2 weeks ago

    Remote, Singapore Hashicorp Full time

    **About the Role** As a Pre-Sales Solutions Engineer at HashiCorp, you will work in a high performance team environment to drive business development and sales growth by providing technical expertise around Development Operations specifically in the context of multiple technical (development. operations, and security) and executive audiences. **In this...

  • Principal Solutions Architect

    2 weeks ago

    Remote, Singapore OpenAI Full time

    **About the Team** **About the Role** This is a remote role based in Singapore. **In this role, you will**: - Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.- - Contribute to our open-source developer and enterprise resources.- Scale the Solutions Architect...

  • Associate Solutions Engineer, Tech Ops

    2 weeks ago

    Remote, Singapore Cloudera Full time

    Job Description: As a Cloudera Associate Solutions Engineer, you will be immersed in the inner workings of the leading open source platforms for big data analytics, IoT and streaming, and machine learning. You will utilize your strong technical, business competencies, and customer service skills to provide the highest level of business and technical...

  • Senior Manager, Solutions Engineering

    7 days ago

    Remote, Singapore Okta Resourcing Full time

    We’re looking for someone who can confidently and credibly help lead the organisation through a period of massive growth. Like all management positions at Okta, the Solutions Engineering Manager is expected to be hands on and leading from the front. This individual will act as a leader within the Solutions Engineering team and across the larger Okta...