Head of Compliance

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

**The opportunity**

**Head of Compliance, MFA**

Manulife Financial Advisers Pte Ltd ("MFA") is a subsidiary of Manulife Singapore ("MLS").

oversee all distribution and regulatory compliance work; maintain rapport with stakeholders by maintaining continuing contacts and resolving concerns; plan and coordinate operational activities to guarantee compliance; and ensure that MFA and MFA representatives are compliant with rules and regulations.

Compliance
- Supervision and oversight over MFA Regulatory Compliance Team including the following areas:

- Regulatory and Reporting
- AML/CFT
- Quality Assurance Reviews
- Social Media Review
- Review and due diligence of new partners
- Maintaining Gift & Entertainment Policy
- Maintaining Records Management Policy
- Regulatory Advice
- Maintaining Outsourcing Policy
- Supervision and oversight over MFA Distribution Compliance Team including the following areas:

- Balanced Scorecard Framework
- Investigations
- Fit and Proper Advice
- Training and Competency
- Risk Management and Reporting
- Marketing Material Review
- Introducer advice
- Accredited Investor advice
- Prepare annual compliance workplan.
- Prepare compliance updates to Management Committee and Board.
- Manage work of teams.
- MFA Data Protection Officer.
- MFA AMLRO
- Liaison with FIDReC, MAS, PDPC.
- Oversight on first line on key regulations (handled by other departments) e.g. cyber hygiene standards, market conduct, AML/CFT, data protection, audited areas.
- Review and update of MFA Committee Terms of References (TORs)
- Ensure adherence to MFA Committee TORs
- Member of various MFA Committees.

Risk
- Drive risk management activities/initiatives to improve the risk culture / risk awareness.
- Perform risk assessments, monitor key risk indicators, identify emerging risks
- Appointed risk coordinator for MFA
- Risk reporting to MLS
- Assessment and review of outsourced services
- Ensuring risk culture and risk awareness in MFA
- Maintain MFA Enterprise Risk Framework
- Review and approval of MFA Business Continuity Plan (“BCP”).
- Review MFA BCP for Board’s approval.

Other general duties
- Cover and backup for colleagues on compliance related duties during any absence e.g. medical leave.
- Any other tasks / projects assigned.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- Minimum Degree in a relevant discipline
- At least 8 to 10 years’ compliance/legal/risk related experience in the insurance industry or a Financial Adviser (“FA”).
- Ability to lead and supervise a team
- Ability to communicate, articulate and summarize clearly to non-technical audiences on defined contribution compliance issues
- Ability to prioritize, organize, and work on multiple tasks simultaneously
- Good written and verbal communication skills. Use of these skills while working with BU partners and with different levels of the organization
- Good technology skills, knowledge of or ability to learn applicable compliance or business systems
- Good analytical and problem-solving skills
- Excellent report writing skills
- Meticulous and detail oriented
- Exceptional task achievement skills in terms of achieving deadlines
- Strong ethical compass
- Disciplined
- Understanding of the FA space regulatory environment in which Manulife FA operates and some understanding of key compliance concepts
- Developing negotiating, influencing, and relationship building skills
- Ability to represent business internally (our department) and externally (outside our department) within the company
- Ability to work with mínimal supervision
- Able to work and communicate with Senior Management and Senior Leaders
- Good strategic and critical thinking required
- Able to provide advice to Senior Management and Senior Leaders\

**What we can offer you**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to yo