Assistant Manager, Nursing

Metta Hospice Care (慈光安宁居家护理中心) is a member of Singapore Hospice Council and Asia Pacific Hospice Network. Set up in June 2000 to offer free home hospice care to the terminally ill of all ages and races, we have since helped more than 5000 patients to live with quality and dignity throughout the last phase of their lives at the comfort of their homes.

Metta HomeCare (慈光居家护理服务) started in April 2015 as a pilot programme with Eastern Health Alliance to support the medical and nursing component of care in the community. It is a home-based service that provides a holistic approach of managing patients with chronic illnesses and organ failure.

Metta Day Rehabilitation Centre for the Elderly (慈光乐龄日间康复中心) was established in June 1998 to provide rehabilitative care to those suffering from physical impairment due to stroke, Parkinson’s disease or other injuries.

1.1. Manage patient-centred care and participate in quality and patient safety activities
- Deliver evidence-based care of patients with various clinical conditions in collaboration with inter-professional teams
- Perform holistic assessment (bio-psycho-social-emotional), to formulate individualized care plans, to reassess and evaluate according to ensure patient’s needs are met.
- Manage admission and discharge of cases in and out of Medical Care services.
- Manage transition of care coordination within and between teams and across settings.
- Lead clinical and quality improvement initiatives.
- Review current practices to identify areas for improvement to maintain standard of care.
- Evaluate the care delivered to the patients and providing assistance to reinforce the standard practices in accordance with organization prolicies and guidelines.
- Review existing infection control and prevention practices and ensure that practices meet quality standard of care.

1.2. Provide clinical supervision and training
- Maintain an environment conducive for effective learning of nurses.
- Plan and provide training for nurses with necessary skills in carrying out their duties.
- Enable staff to assume responsibilities for patient care with delegation, support and coaching.
- Manage nursing productivity and innovation.
- Facitilate positive change management for smooth adoption of new technologies, productivitiy initiatives, processes and procedures.

1.3. Manage nursing manpower
- Use manpower resources for optimal patient care outcome through effective scheduling, skills mix and staffing assignments.
- Conduct performance appraisals of staff to support their professional development.
- Promote staff retention and performance outputs.
- Identify nursing talents for further development.

1.4. Provide assistance with managerial tasks
- Act as a deputy to Medical Care Manager in his/her absence.
- Assist in planning and evaluation of budget and resources utilitsation.
- Ensure that resources are utilised effectively in a manner that is beneficial to the organization
- Assist in resolving issues related to care, coordination and service lapses.
- Facilitate resolution of interpersonal and interdeisciplinary conflicts and grievances.
- Assist in incident report, investigation, management and risk management.
- Assist in developing new patient care programs, where applicable.
- Assist to prepare reports to various external authorities as well as internal management committees.
- Evaluate effectiveness of services delivered through survey and feedbacks.

2. Other Responsibilities
- Upkeep the confidentiality of the beneficiaries and compliant with PDPA.
- Participate in Metta Welfare Association’s fund raising activities.
- Attend continuing nursing education to improve clinical knowledge, competency and standard of nursing care.
- Assume additional responsibilities as assigned by supervisors.

Job Requirements
- Minimum of 10 years of relevant working experiences in various healthcare settings
- Minimum one year of supervisory experience
- Degree in Nursing (Minimum)
- Post-graduate or Advance diploma preferred

**Job Types**: Full-time, Permanent

**Salary**: Up to $5,000.00 per month

Schedule:

- Monday to Friday