Current jobs related to Guest Service Agent - Marina Bay - Marina Bay Sands
-
Guest Service Agent
1 week ago
Marina Bay, Singapore Marina Bay Sands Full time**Job no**: 502528 **Work type**: Full Time **Location**: Marina Bay Sands **Categories**: Hotel - Management **Summary of Job Responsibilities** Front Office and Premium Services TMs provide check-in, check-out and meet and greet services to our hotel guests. These TMs attend to guests in accordance with the Marina Bay Sands Service Quality Review...
-
Guest Relations Host
4 days ago
Marina Bay, Singapore CE LA VI Full time**Customer Focus**: - Demonstrates a strong commitment to customer satisfaction. - Anticipates customer needs, providing personalized service. **Responsibilities**: - Make reservations for guests. - Address guest inquiries and resolve issues promptly. - Ability to handle cashiering unsupervised. - Use appropriate language, tone, and non-verbal cues to...
-
Guest Relations Host
4 days ago
Marina Bay, Singapore CE LA VI Full time**Customer Focus**: - Demonstrates a strong commitment to customer satisfaction. - Anticipates customer needs, providing personalized service. **Responsibilities**: - Make reservations for guests. - Address guest inquiries and resolve issues promptly. - Ability to handle cashiering unsupervised. - Use appropriate language, tone, and non-verbal cues to...
-
Director of Butler Services
1 day ago
Marina Bay, Singapore Marina Bay Sands Full time**Job no**: 500427 **Work type**: Full Time **Location**: Marina Bay Sands **Categories**: Concierge / Front Office, Hotel - Management **Summary of Job Responsibilities** The Director of Butler Services oversees the daily operations, leads with passion and manages the operational planning and service quality of the Butler team. A creative and...
-
Supervisor, Butler Service
10 hours ago
Marina Bay, Singapore Marina Bay Sands Full time**Job no**: 497812 **Work type**: Full Time **Location**: Marina Bay Sands **Categories**: Concierge / Front Office **Butler Services** offer personalized service with commitment to create unforgettable memories for our Guest at Marina Bay Sands. It provides 24-hour Butler service to our 63 Suites. It is a position that requires attention to detail,...
-
Service Attendant
2 weeks ago
Marina Bay, Singapore Marina Bay Sands Full time**Job no**: 503219 **Work type**: Full Time **Location**: Marina Bay Sands **Categories**: Front Of House **JOB SCOPE** - Responsible for handling food and beverage orders and serving guests. - Provide friendly, excellent service to all guests. - Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure...
-
Doorperson / Bellman
1 week ago
Marina Bay, Singapore Marina Bay Sands Full time**Job no**: 502799 **Work type**: Full Time **Location**: Marina Bay Sands **Categories**: Concierge / Front Office / Butler **JOB SCOPE** **1) **Accomplish Day to Day Operations** - Prepare workstation at the start of shift and ensure all equipment and required work materials are in order. - Up to date of internal promotions and be familiar with the...
-
Manager, Butler Service
10 hours ago
Marina Bay, Singapore Marina Bay Sands Full time**Job no**: 502035 **Work type**: Full Time **Location**: Marina Bay Sands **Categories**: Concierge / Front Office, Hotel - Management **JOB SCOPE** **Responsibilities**: **Operational Related** - Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining to prepare...
-
Assistant Manager, Butler Service
1 day ago
Marina Bay, Singapore Marina Bay Sands Full timeLOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE! Be part of our diverse and inclusive team. Job Responsibilities Operational Related - Conduct daily briefing to ensure important information and updates are shared among team members - Manage guest requests and ensures tasks are properly carried out - Resolve issues pertaining to guest’s negative feedback...
-
Casino Service Manager
1 day ago
Marina Bay, Singapore Marina Bay Sands Full time**Job no**: 502328 **Work type**: Full Time **Location**: Marina Bay Sands **Categories**: Casino Floor Staff, Casino Management **JOB SCOPE** - Lead, grow, and evolve a team that is responsible for understanding and enhancing the customer experience. - Drive the organization to improve customer operations for best-in-class customer experience...
Guest Service Agent
3 weeks ago
LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE
Be part of our diverse and inclusive team.
Job Responsibilities- Provide excellent customer service to guests- Attend to walk-up ticket sales and enquires at onsite ticketing counters- Perform ticket sales transactions quickly and accurately using computer-based ticketing system- Perform cashiering duties including receiving payment by cash, credit card, room charge, vouchers and other payment modes- Perform daily opening, closing and reconciliation of sales- Attempt to resolve incidents or record and escalate to the Supervisor in-charge where necessary- Any other duties assigned
Job Requirements
Education & Certification- Minimum GCE 'O' level qualifications
Experience- Customer Service/Retail Experience preferred- Able to work well in a team; a good team player- Fluent in English; fluency in other languages is a plus- Pleasant attitude and cheerful demeanor- Neat and well-groomed- Fast learner; proficient in computer systems- Able to use good judgment and discretion and maintain calm demeanor in high volume or stressful situations- Able to commit to a 5-day shift-based work week, including on weekends and public holidays, from 1 Jan - 30 March 2025, with possible extension if the opportunity arises
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
