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Guest Service Agent
3 weeks ago
LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE
Be part of our diverse and inclusive team.
Job Responsibilities- Provide excellent customer service to guests- Attend to walk-up ticket sales and enquires at onsite ticketing counters- Perform ticket sales transactions quickly and accurately using computer-based ticketing system- Perform cashiering duties including receiving payment by cash, credit card, room charge, vouchers and other payment modes- Perform daily opening, closing and reconciliation of sales- Attempt to resolve incidents or record and escalate to the Supervisor in-charge where necessary- Any other duties assigned
Job Requirements
Education & Certification- Minimum GCE 'O' level qualifications
Experience- Customer Service/Retail Experience preferred- Able to work well in a team; a good team player- Fluent in English; fluency in other languages is a plus- Pleasant attitude and cheerful demeanor- Neat and well-groomed- Fast learner; proficient in computer systems- Able to use good judgment and discretion and maintain calm demeanor in high volume or stressful situations- Able to commit to a 5-day shift-based work week, including on weekends and public holidays, from 1 Jan - 30 March 2025, with possible extension if the opportunity arises
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
