Desktop Support @ Depot Road

2 weeks ago


Singapore RMA CONTRACTS PTE. LTD. Full time

**Onboarding timeline**:
**1.5 weeks to interview after being contacted**

**Start work after 4-6 weeks upon successful interview**

**The team provides IT support for employees and manages the IT Concierge and operate on-site.**
- IT troubleshooting.
- Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
- Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
- Manage IT provisioning and IT induction on new hires first day of work.
- Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
- Facilitate IT configuration changes and account access rights.
- Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

**Skills & Experience Needed**:

- Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience

**Other Information**:

- Location: Central & West
- **Performance Bonus**:

- **18 Days Annual Leave**:

- Contract up to Jan 2029 + Option to extend another 5 years



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