Assistant Director, Disability Support Services

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

DESIGNATION : Assistant Director, Disability Support Services, MWKLSWC

RESPONSIBILITIES
- This position is for Mrs Wong Kwok Leong Student Wellness Centre (MWKLSWC)
- Disability Services
- Develop and recommend processes, service standards and improvements to establish university-wide processes that will foster inclusive practices
- Assess, recommend and implement disability-related accommodations and learning accessibility for students with disabilities, permanent and temporary
- Assess institution-wide learning needs and initiate training that will drive awareness and support to expand disability awareness
- Provide mentorship, consultation and advisory services for internal stakeholders on matters related to support for students with special needs
- Oversee the student assistant programme, including recruitment, training and service delivery
- Oversee the student support group, which promotes the inclusion of students with disabilities in the SMU community
- Manage records with sensitive and confidential information
- Develop benchmarks to continuously improve disability services and access
- Explore networking opportunities with local and international institutions of higher learning for exchange of ideas and good practices
- Clinical Supervision
- Hold monthly consultations with the Disability Support Team members, provide guidance or training to help members develop skills to be better equipped in providing support to different needs
- Review cases with the Disability Support Team members and conduct document supervision
- Counselling Services
- Provide individual and group counseling and psychotherapy for the university community
- Provide emergency and crisis intervention services
- Consult with appropriate internal and external stakeholders to help students with their psychological needs
- Develop, implement, and evaluate outreach and/or psycho-educational programs that address psychological needs and concerns, personal development, and mental wellness
- Assist with referrals of students to resources on and off campus
- Provide services consistent with professional ethical standards and generally accepted standards of practice
- Centre’s Administration
- Assist the Head of the Centre in administrative duties, including maintaining the centre’s clinical records/database and preparing reports to stakeholders
- Others
- Any other duties as assigned by the Head of centre

QUALIFICATIONS
- Minimum Masters in Counselling or related disciplines (e.g. Social Work, Psychology)
- Minimum 10 years of clinical experience in a diversified environment, with at least 3 years of experience working with clients with special educational needs
- Preferably a registered practitioner and/or registered clinical supervisor with Singapore Association for Counselling, Singapore Association of Social Workers and/or Singapore Psychological Society
- Excellent written and oral communications skills
- Possess empathy, patience, and passion for working with youths and young adults in a tertiary educational setting
- Possess a mature disposition and outlook toward clients in an empathic yet objective manner
- Willingness to adapt to changes and able to work as a team or independently
- Committed team player, responsible, reliable and able to work with others to achieve the university goals
- Good co-ordination and organisational skills, able to multitask and work independently within tight timelines
- Ability and willingness to work beyond office hours and on weekends due to crisis’ needs
- Experienced in developing and conducting training and workshops.
- Experienced in conducting risk assessment (eg suicide, family violence) and safety planning with clients

OTHER INFORMATION