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Assistant Manager

3 weeks ago

Singapore THE COCONUT CLUB PTE. LTD. Full time

The Coconut Club was born out of the desire to bring people together over the most satisfying Nasi Lemak possible. It has become an iconic place to gather over plates of delicious fried chicken, grilled fish and a variety of sharing plates such as our Homemade Otah, Terung Assam Manis and Iga Bakar.

We are looking for a service-driven leader to fill the role of Assistant Manager. This role requires the individual to drive and lead the daily service operations, from its people to the surroundings, taking into meticulous consideration the operational and technical needs of the establishment. Familiarity with every aspect of restaurant management, grievance procedures and training plans is critical in ensuring business development and growth.

**You’ll be in-charge of**:

- Leading and executing operations to achieve daily targets
- Building and maintaining relationships with guests
- Attending to guest feedbacks or complaints
- Ensuring roster is efficiently planned and develop manning guide according to manpower budget
- Identifying training needs and training plans tighten the competency gap
- All HR, logistics & inventory, and admin matters (including welfare)
- Petty cash and banking transactions
- Facility management of the outlet
- Supporting the ways of business development
- Conducting training and develop SOPs

**Who we're looking for**:

- Well-versed in hospitality operations with mínimally 2 years of Hospitality/F&B experience in a supervisory role
- Meticulous and well-organised
- Well-groomed and possesses good communication skills
- Passionate about service, able to maintain high standards of service quality

**What to expect**:

- 5 day work week
- Join a dynamic, young and fun loving service team

**Benefits**
- Monthly Sales Incentive
- Employee Dining Discounts across the Group
- Medical and Insurance Coverage