Infrastructure Quality Engineer, Infrastructure Reliability

3 days ago

Singapore Amazon Asia-Pacific Resources Private Limited (Singapore) Full time

Bachelor's Degree in Electrical, Mechanical, Manufacturing Engineering or similar related field. - 6+ years of industry experience in quality/reliability engineering - 4+ years of direct interaction with suppliers including technical Failure Analysis and Root Cause Analysis.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Our AWS Infrastructure Reliability & Quality (IRQ) engineering team provides engineering support for our data center infrastructure equipment (Air Handling Unit, Switchgear, Breaker, Panel Board, UPS, Transformer, Generator, ATS etc.). As a member of this team you will be proactively driving quality and reliability risk identification, assessment and mitigation for data center equipment. You will also be responsible for root cause analysis of critical equipment failures, supplier process breakdown and drive continuous improvements to improve datacenter availability for AWS customers. You will work closely with both internal and external partners including suppliers to define product specifications, risk identification plans and mitigations. Internally you will collaborate with AWS Engineering, Procurement, Construction, Commissioning, Operations and Field Engineering teams. Externally you will manage supplier qualification, quality and reliability monitoring, supplier issue resolution and supplier development and continuous improvement initiatives that span the product lifecycle. You must have can-do attitude, be ownership minded, independent, action
- MS or PhD in Electrical, Mechanical, or Manufacturing Engineering or similar related field.
- Experience with managing proactive, effective, and frugal quality/reliability strategies throughout product design, manufacture and deployment stages. Experience with data center operations and infrastructure equipment (Air Handling Unit, Switchgear, Breaker, Panel Board, UPS, Transformer, Generator, ATS etc.).
- Experience with modern manufacturing processes, ISO-9000, quality control plans, and problem-solving methodologies. Experience with accelerated life testing, stress analysis and finite element analysis.
- Proficiency in the development of data, dashboards, and reports, including data cleansing and analysis.

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