Sales Clerk

Be part of a multi-award-winning company

If you have a warm personality, value good customer service, eloquent in English, and are willing to learn and grow with the company; then we want you to be part of our fun-loving and dynamic team

**Responsibilities**:

- Conduct outbound calls on existing leads and cold calls
- Secure and manage new and existing accounts
- Monitor customer orders confirmations
- Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems.
- Follow-up on outstanding cases and perform call-backs to customers if necessary.
- Support work, which includes administrative duties etc.
- Prepare weekly report.
- Monitor Call Centre Systems.
- Any other duties as assigned.
- Building and maintaining relationships with prospective students/clients
- Managing the end-to-end sales process, from lead generation to providing after-sales support
- Organizing events and workshops
- Reporting regularly on sales activities and performance

**Requirement**:

- Only Singaporeans are welcome to apply.
- Able to communicate in English and Mandarin because we offer English and Mandarin lesson.
- Passion for Customer Service or Sales and are able to present themselves professionally through the phone.
- Have effective communication skills both orally and written.
- Possess good interpersonal skills to work well with all level of staff.
- Be meticulous, attention to detail and follow-up.
- Work well within a team environment.
- Minimum GCE ‘O' Level and above.
- 2 Years' Experience in Call Centre Environment / Sales is an added advantage.
- Knowledge in Telephone Etiquette, Customer Service.
- able to work on weekend.

**Working Hours**

9:30am to 6:30pm (2 off day per week)

**Job Types**: Full-time, Permanent

**Salary**: $1,800.00 - $2,500.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Attendance bonus
- Performance bonus