Executive/senior Executive, Stores Operations

4 days ago

NorthEast Singapore SATS Full time

**About us** About SATS - Feed and Connect Communities**

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

**Key Responsibilities** Operations Management**
- Manage the planning process to ensure all daily operation activities are executed and met (i.e. 24 hours operation daily inclusive of PH)
- Conduct daily / weekly / monthly staff meeting
- Publish Service levels (receiving, shipping, etc.), Productivity (by departments), Quality, Cycle counts, etc. to drive performance improvements.
- Implementation of operational procedures and internal control adherence.
- Responsible for Security & Safety of office, warehouse facilities / assets / Inventory and maintain all the equipment’s.
- Manage vendors, suppliers, equipments, spares and scrap.
- Documentation of Process and Manage the ISO requirements, disciplined change, re-training process that may result from improvements.
- Manage customer complaints; improve quality performance through root cause analysis (CAPA), containment action and corrective actions.
- Prepare KPI report for management's review
- Conduct in-house training to ensure all staff are cross trained
- Manage vendor & staff overtime, cost management (suppliers and vendors) and provide inputs for staff's hiring, termination, promotion, and performance assessment
- Champion improvement
- Ensure cost control programmes are effectively implemented to manage cost
- Ensure Company policies and quality procedures are effectively carried out

**Warehouse Management System Solution & Implementation**
- Working with internal customers & IT vendor on WMS changes (CR)
- Working with IT on WMS issue and process improvement
- Conduct system design, cost-benefit analysis & simulation study
- Conduct WMS training to peers

**Support projects and business development opportunities.**
- Work closely with cross functional team and customer
- Analyse customer's requirement
- Provide statistical analysis and advisory support

**Key Requirements**
- Degree in Logistics / Supply Chain Management preferred
- Minimum 3 years of relevant experience in Supply Chain preferred
- Analytical, detail and creative
- Good leadership, organizational & management skills
- Effective Team management
- Excellent problem solving competency
- Be hands-on and a self-starter with demonstrated maturity, possess initiative and have excellent interpersonal and communication skills.
- Ability to work in a fast paced and demanding environment.

Job Reference: SATS01147

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