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Application Support Analyst

3 weeks ago

Singapore GMP Group Full time

Application Support Analyst ( Payment, Banking | Changi )

**Responsibilities**:

- Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
- Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System
- Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request
- Propose improvements for systems based on identified process gaps

Requirement
- Diploma / Bachelor’s degree in Computer Science or Information Technology
- Min. 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution
- Possess hands-on experiences in supporting Payment systems
- Experience in Enterprise Application support environmen t with interaction to multiple function (developer, infrastructure and service desk) and business users
- Has functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices
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