Plm Solution Manager

1 week ago

Singapore PARAMETRIC TECHNOLOGY SINGAPORE PTE LTD Full time

**Responsibility**

Provide engineering support in coordination of sales efforts with PTC account managers and PTC partners for strategic sales efforts, including:

- Engage with customers to understand their requirements and pain points.
- Investigate current business processes to identify problems, complexities, non-value-added steps, and inefficiencies that can be improved.
- Present PTC solutions to different levels of an organization, from executives to technical staff, with the ability to alter the presentation style based on the audience present.
- Use demonstration environments that have been personally configured to ensure the customer can see themselves at the center of the demonstration.
- Translate technical capabilities and map these to values propositions that resonate with customers’ pain points.
- Respond to RFIs/RFPs in a concise, well thought out manner.
- Understand sales methodologies (e.g., MEDDICC, Command of the Message) to be able to support the sales team in the execution of the sales lifecycle, particularly in early sales qualification/prove stages.
- Become a trusted partner what works alongside the sales team.
- Collaborate with local and global PTC teams to ensure that best practices, use cases, market information, etc. are shared and leveraged.
- Act as the opportunity team leader to coordinate the engagement of global technical resources on local opportunities.
- Act as a thought leader for Digital Transformation for manufacturing companies in sales/marketing activities, conferences, seminars, industry events, etc.

**Drive successful adoption and expansion of PTC solutions**:

- Work closely with customers IT teams to ensure successful deployment and implementation.
- Track customer solution usage and adoption to ensure ongoing customer satisfaction and retention.

**Skill Set**
- Possess comprehensive engineering & discrete manufacturing process knowledge.
- Demonstrate a proven track record of presales engineering and/or implementation of complex software solutions.
- Experience with PTC products is a plus (specifically Windchill and Creo), or experience with similar solutions.
- Proficient in PLM and related technologies.
- Ability to understand technical configurations and customizations.
- Being able to build a wide network of internal peers and coordinate input from these peers to deliver complex solutions.
- Curiosity outside of your core expertise.
- Able to track changes and developments in a fast-paced software development environment and integrate these into future presentations and responses.
- Able to prioritise and manage conflicting project schedules.
- Able to work independently and ensure that deadlines/expectations are met.
- Willing to challenge the status quo to help drive for better outcomes.
- Good business sense and communication skills.
- A positive attitude.
- Negotiation skills.
- Excellent working-level business English, both oral and written.

Experience in managing other people, specifically technical teams, a big advantage

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