Software Technical Consultant

2 weeks ago

Singapore MCONNECT CONSULTING PTE. LTD. Full time

Take the technical consultant role for maintenance projects, using Microsoft SharePoint technologies.
- Responsible for all kinds of inquiries, requests, tickets, incidents, bugsfrom clients.
- Work closely with clients to gather and understand the requirements.
- Review requirement specs and get confirmation from clients
- Work with offshore development team to come up with the proposed design/solution based on the system requirements.
- Work with offshore development team to come up with the proposed design/solution based on the requests/inquiries/bugs/incidents reported from clients.
- Conduct technical discussion with clients to present proposed design, and confirm detailed technical solution for the system.
- Develop and test key modules especially those related to interfaces between different systems.
- Review source code developed by team members, and provide comments / suggestions for correction & improvement where necessary.
- Review software packages released from the development team, and support deployment these packages to UAT/Staging/Prod environments.
- Perform SIT, UAT
- Troubleshoot and resolve issues occur during SIT, UAT, or on Production.
- Execute the performance test, penetration test.
- Execute data migration (if required) and verify.
- Work with relevant parties to close all kinds of inquiries, requests, tickets, incidents, bugsfrom clients.

**General Experience**:

- Minimum of 3+ years of overall software development experience.
- Microsoft SharePoint technology/development experience - 2+ years (experience with SharePoint 2010 to 2016).
- 1+ years experiance working with maintenance projects
- Problem solving, issue troubleshooting.

**Soft Skills**:

- Professional and consultative mindset with commitment for excellent customer service.
- Excellent interpersonal and English communication skills (both written and oral).
- Ability to come up with creative solutions for ambiguous problems and learn quickly.
- Ability to patiently explain the technology and products to customers in crisp and concise layman’s terms.

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