Ar Specialist

Job Function: Sales The role:
The Documentation and Collection Specialist is responsible for managing and streamlining the documentation and collection processes within the organization. This role involves ensuring accurate and timely preparation, submission, and follow-up of necessary documents to facilitate efficient accounts receivable (AR) collection and management.

**Key Responsibilities**:
**Documentation Management**:

- Prepare, review, and manage all vital documentation required for the collection process, including sales invoices, order confirmations, and customer signatures.
- Ensure all documents are accurate, complete, and stay in sync with internal and external requirements.
- Maintain organized records of all documentation and ensure easy retrieval when needed.

**Collection Process**:

- Initiate and manage the collection process by coordinating with internal teams and customers.
- Follow up on outstanding payments and ensure timely collection of receivables.
- Address and resolve any issues or discrepancies related to the collection process.

**Process Improvement**:

- Identify bottlenecks and areas for improvement in the documentation and collection processes.
- Implement strategies to streamline and optimize these processes, reducing the time taken for each step
- Collaborate with various departments to ensure smooth and efficient operations.

**Customer Interaction**:

- Connect with customers to obtain necessary documentation and signatures.
- Provide support and assistance to customers regarding any queries or issues related to the collection process.
- Ensure high levels of customer satisfaction by delivering timely and accurate services.

**Reporting and Analysis**:

- Track and report on the status of documentation and collection activities
- Analyze data to identify trends and areas for improvement in the collection process.
- Provide regular updates to management on the progress and outcomes of collection efforts

What we need to see from you:
**Qualifications**:

- Bachelor's degree or equivalent experience in Business Administration, Finance, or a related field.
- Proven experience in documentation management and accounts receivable collection.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and other relevant software.
- Ability to work independently and as part of a team.

Why SoftwareOne?:
Accommodations:
**Qualifications**:

- Bachelor's degree or equivalent experience in Business Administration, Finance, or a related field.
- Proven experience in documentation management and accounts receivable collection.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and other relevant software.
- Ability to work independently and as part of a team.