Current jobs related to Fraud Operations Lead - Singapore - Trust Bank

  • Product Lead, Fraud Solutions

    19 hours ago

    Singapore Airwallex Full time

    **About Airwallex** Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business...

  • Senior Fraud Operations Specialist

    3 days ago

    Singapore GXS BANK PTE. LTD. Full time

    **Get to know our Team**: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. **Get to know the Role**: We are living in exciting times....

  • Team Lead- Fraud

    2 weeks ago

    Singapore Sourceo Full time $90,000 - $120,000 per year

    QualificationsBachelor's degree in finance business, Information Technology, or related fields. Advanced certifications (e.g., CFE, CFCS) are an advantage.4 to 6 years of experience in fraud detection and prevention preferably within the telecommunications or technology sector.At least 1–2 years of leadership or team management experience.Strong knowledge...

  • Team Lead- Fraud

    2 weeks ago

    Singapore SOURCEO PTE. LTD. Full time

    Qualifications Bachelor's degree in finance business, Information Technology, or related fields. Advanced certifications (e.g., CFE, CFCS) are an advantage. 4 to 6 years of experience in fraud detection and prevention preferably within the telecommunications or technology sector. At least 1-2 years of leadership or team management experience. Strong...

  • Fraud Solutions Lead

    7 days ago

    Singapore Airwallex Full time

    Join to apply for the Fraud Solutions Lead role at Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated...

  • Fraud Team Lead

    2 weeks ago

    Singapore Sourceo Full time $90,000 - $120,000 per year

    QualificationsBachelor's degree in finance business, Information Technology, or related fields. Advanced certifications (e.g., CFE, CFCS) are an advantage.4 to 6 years of experience in fraud detection and prevention preferably within the telecommunications or technology sector.At least 1–2 years of leadership or team management experience.Strong knowledge...

  • Fraud Business Analyst

    3 days ago

    Singapore Shopee Full time

    Fraud Business Analyst - Fraud, Regional Operations Department: Operations Level: Experienced (Individual Contributor)The Operation teams at Shopee cover the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs...

  • Head, AML

    6 days ago

    Singapore GXS Bank Full time

    About GXS Bank: We are living in dynamic times. Technology is reshaping how we live, and we want to use it to redefine how financial services are offered. Grab is the leading technology company in Southeast Asia offering everyday services to the masses. Singtel is Asia's leading communications group connecting millions of consumers and enterprises to...

  • Fraud Investigator, Risk Operations

    3 days ago

    Singapore Meta Full time

    The mission of the Meta Risk and Payments team is to serve our global community by providing payment support and protecting individuals and businesses against financial abuse. Within the Risk and Payments team, Risk Fraud Investigations is responsible for overseeing day-to-day fraud management for Meta’s suite of payments products. The team oversees...

  • Fraud Operations Specialist

    7 days ago

    Singapore MariBank Full time

    Responsibilities Responsible for conducting fraud investigations Perform daily fraud analysis to detect and investigate anomalies and fraudulent activities in customer and transaction data Identify and review evidence and documents to analyse the overall case; synthesise data into a fraud investigation report with recommendations Work with internal...

Fraud Operations Lead

2 weeks ago

Singapore Trust Bank Full time

Trust is the first of a new breed of banks in Singapore - digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As a **Fraud Operations Lead** you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high quality products for our customers.

As the Fraud Operations Lead, you will lead the Bank's efforts in identifying, monitoring, and mitigating fraud risks across all banking operations. This role requires strategic oversight to enhance fraud detection capabilities, implement effective risk management strategies, and ensure compliance with regulatory requirements. This role will report into the Head of Core Operations for Trust.

**The Role Responsibility**:
**1. Strategy Development**:

- Develop and implement comprehensive fraud prevention and detection strategies aligned with the bank's risk appetite
- Stay informed about industry trends, emerging fraud threats, and regulatory changes.
- Conduct regular audits and assessments of fraud control processes to identify gaps and areas for improvement.

**2. Leadership and Team Management**:

- Lead and manage the fraud operations team, including hiring, training, and performance evaluations.
- Foster a culture of risk awareness and continuous improvement within the team.

**3. Fraud **Detection and Prevention**:

- Oversee the implementation of fraud detection systems and technologies including rule management
- Analyse fraud data to identify patterns and vulnerabilities, developing proactive measures to mitigate risks.

**4. Policy Development**:

- Establish and maintain fraud prevention policies and procedures in compliance with regulatory requirements and industry best practices.
- Periodically review and update policies based on new threats and changes in the regulatory landscape.

**5. Collaboration**:

- Collaborate with other departments (e.g., Customer Service, Operational Risk Head, AML/CDD team, Product team) to enhance the overall fraud risk management framework.
- Work with law enforcement and external agencies to address and investigate fraud incidents.

**6. Reporting and Analytics**:

- Prepare regular reports for senior management on fraud trends, incidents, and the effectiveness of fraud prevention efforts.
- Utilise data analytics to improve decision-making and enhance operational efficiency

**7. Customer Awareness**:

- Work with Product team to develop programs to improve customer awareness on fraud and scams

**Role Specific Technical Competencies**:
Skill

Target proficiency level

Data analysis tools and fraud detection tools

Advanced

Knowledge of relevant regulations and compliance requirements (e.g., AML, KYC)

Advanced

Decision-making

Advanced
- 10 to 15 years of experience in fraud prevention, investigation, or risk management within the banking or financial services sector.
- Strong understanding of fraud detection technologies and methodologies.
- Good understanding across banking fraud schemes that are relevant to a Digital Bank, with in-depth knowledge of Payment Fraud
- Excellent analytical, organizational, and leadership skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
- Appetite for continuously improving and streamlining processes and the way we work.
- Self-motivated, delivery focussed and able to work well under tight timelines and pressure.
- Able to thrive in a VUCA (volatile, uncertain, complex and ambiguous) environment typical of fast growth startups

**Come as you are** Trust is an inclusive and open-minded workplace. If you are smart and good at what you do, that's what we care about. So come as you are.

**Trust is an equal opportunity employer. We prohibit discrimination and harassment of any kind.** We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trust are based on business needs, job requirements and individual qualifications, without regard to age, gender, physical ability, race, religion or belief, family or parental status, sexuality, or any other status protected by laws or regulations. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.