
Analyst (Level 1)
1 week ago
**Mandatory Skills**:Infrastructure Support, Product (Application) support
**Preferred Skills**:AWS, Applications Support and Enhancement, Service Level Management
**Brief Job Description**:
- **Primary Purpose**_
1. To provide helpdesk support for the project
3. To provide project admin support to project team
**Responsibilities**
- Manage the project mailbox
- ensure all incident/SR/CR are tracked and closed within SLA
- liaise with subcontractor (via JIRA) to ensure issue is resolved
- testing of bug fixes in test environment
- compile daily/weekly/monthly statistics for reporting
3) Provide project admin support such as
- Compilation of monthly progress report
- Facilitate the compilation of Weekly Log Review/Account Review
- Asset clearance & tracking
- Personnel security clearance administration
- Project team onboarding / offboarding activities
- Documentation updates
- Educational Qualification: Diploma
- Years of IT Experience: 1-2 years
- Work Experience: 1-2 years
- Must Have Skill: Oracle DB, system support, Java,
SDLC knowledge
- Prefer Skill: AWS, Outgoing personality, **good communication and analytical skill** are essential
- Working Location: Customer site
- Working on Shift: No
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: $4,000.00 - $4,400.00 per month
**Benefits**:
- Health insurance
Work Location: In person
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