Senior Application Manager Cbs

Application Deadline:
- Location: Singapore, SG, 619264- Contract Type: Full-Time- Working Hours: 41- Employment Type: Regular**Senior Application Manager CBS - Commercial Building Service APAC**

**What is the Job about?**
- Develop initiatives/activities with an impact across units and/or at area/regional level.
- Ensure support to the bid handling when it comes to complex bids in project Sales and ensure smooth handover of won bids to the project delivery team.
- Coach and train local teams to be able to handle more and more complex bids on their own. To include negotiations, jointly with the appropriate Manager/Director.
- The position is part of a virtual HUB being responsible for supporting complex bid handling on regional level.
- Leverage specialized product and industry knowledge to provide customers with technical quotations, information, advice, and assistance regarding Grundfos’ products and services before, during, and after a transaction to maintain and improve Customer relationships.

**Key Accountabilities**

**Solution**
- Establish global and regional knowledge networks and knowledge sharing process.
- Train the regional trainers and use training to enable business growth.
- Convert customer experience into feedback for area owners.

**PROCESSES**
- Ensure a high level of awareness to, and operate within, the Global Project Sales Proposals & execution processes, including the usage of the required document control system, and continuously support business improvements
- In collaboration with local sales teams, peers from regional hubs and management, develop and execute strategies, tools and processes associated with the project sales***

**IMAGE**
- Understand Customers requirements either communicated via phone, e mail or other media handling customer issues when these arise.
- Be a Project Sales role model, supporting Sales Developers/ Engineers with technical / contractual aspects in face-to-face customer meetings where appropriate and by establishing one ‘work win’ mentality
- Be a knowledge transfer partner to local bid teams to ensure knowledge build up as the local market growths enabling them to handle more and more complex bids by themselves. opportunities and proposals and continuously support development of project delivery activities in the local sales organization

**Key Success Factors**
- Opportunity/Quotation hit rate
- Profitability after commissioning
- Number of complaints on project proposals
- ECSS Customer satisfaction (External Customer Satisfaction Survey) - e.g., % Customer survey “Project Sales Satisfaction” with testimonial
- Project sales Role model and Train-the-trainer** **in local organization

**Posting, Reporting, and Work Relations**

Internal:

- Liaise with internal and external sales at all levels
- Liaise with CSSC (Customer Service Support Center) team
- Engineering team (CSU in plant)

External:

- Liaise with the customers to ensure we maximize sales, and they receive the service levels required
- Liaise with 3rd party Suppliers and sub-contractors as required

**Required Minimum Qualifications**
- BS in Mechatronics, Engineering, construction science, or relevant discipline or 5 + years engineering working experience
- Minimum 5 years working experience in designing of automatic control equipment, has good knowledge of instrumentation, method of automatic control, and electrical cabinet
- Strong communication skills, negotiation abilities and excellent organizational skills.
- Subject matter business and technical experience, with a strong talent for enabling productive communication between groups.
- Proficient with Microsoft office and Notes Packages.
- Possess strong knowledge of best practices in relevant systems, local laws, and regulations where applicable, in business or technology development, Services, Facility Management or consultant areas.
- Fluency in English (verbal and written) is a must.
- Project managment Experience would be an advantage

**Competencies**
- Deciding and initiating action
- Deliver result and meet customer expectations
- Leading and Supervising
- Following Instructions and Procedures
- Analyzing
- Relating and Networking
- Presenting and Communicating Information

**About Grundfos**
Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

**An inclusive team**
If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and wel