Customer Success Engineer, Data Centre #catalystwsp
7 days ago
**Customer Success Engineer, Data Centre #catalystWSP**:
**Date**:30 Apr 2025
**Location**: Singapore, Singapore
**Company**:Singtel Group
**Make an Impact by**
- To work closely with customer success manager for managing existing customers and potential customers requirements. Prepare and support for client’s SLA meetings and ensure customer satisfaction.
- Engage with clients to understand their business needs and challenges.
- Participate in customer meetings, presentations, and workshops to gather requirements from clients on the expected data centre solutions.
- Collaborate with the operations, sales team to design customized data centre solutions that meet the specific requirements of each client. Consider factors such as scalability, performance, security, and cost-effectiveness.
- Provide ongoing support to clients after the sale, ensuring successful implementation and integration of data centre solutions. Address any technical issues or concerns that may arise and facilitate smooth communication between clients and internal teams.
- Participate in customer audits.
- Coordinate with maintenance team and clients for building major maintenance.
- Support to prepare month reports by coordinating with DC Operations team.
**Skills for Success**
- A diploma in Mechanical / Electrical Engineering / Building Services.
- Ability to work effectively with customers and internal team.
- Ability to multi-task, work under pressure and within tight deadlines
**Rewards that Go Beyond**
- Flexible work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
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Singapore Singtel Group Full timeSelect how often (in days) to receive an alert: Customer Success Engineer, Data Centre #catalystWSP Singtel and Singapore Institute of Technology have launched the " The Catalyst Programme " in Feb 2023. This structured on-the-job Work-Study Programme (WSP) enables Polytechnic Diploma holders to secure a full-time position with Singtel while pursuing a...
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Singapore Singtel Group Full timeSelect how often (in days) to receive an alert: Customer Success Engineer, Data Centre #catalystWSP Singtel and Singapore Institute of Technology have launched the "The Catalyst Programme " in Feb 2023. This structured on-the-job Work-Study Programme (WSP) enables Polytechnic Diploma holders to secure a full-time position with Singtel while pursuing a...
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