Director, Regulatory Change and Operations

Job ID: 40881

Location: Singapore, SG

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 1 Oct 2025

**JOB SUMMARY**
- Wealth and Retail Banking (WRB) aims to become the leading Cross-Border Affluent Bank and Wealth Manager, through strengthening our Affluent continuum, unlock network value via International Banking, accelerate Private Banking growth, and future proof our business with strong focus on risk, talent, underpinned by scalable digital platform and operational capabilities.- WRB business will invest to expand our wealth solutions (WS) and upgrade advisory capabilities, tailor our international propositions, enhance our frontline enablers to support our growth in relationship managers, and strengthen our support functions in line with our growth aspirations.- This role will sit within the Group Wealth Solutions COO team and will be responsible for implementing regulatory changes related to wealth solutions, with primary focus on transactions reporting regulations (MiFID, MAS, HKMA, EMIR) and global extra-territorial regulations. It involves strategic planning, managing regulatory changes, mitigating risks, and ensuring adherence to industry standards and regulations. The role holder may also be required to manage or facilitate some of the strategic initiatives impacting regulatory change processes across the WRB markets.**RESPONSIBILITIES**

**Strategy**
- Develop and implement strategic plans to manage regulatory changes impacting Wealth Solutions.
- Align regulatory change initiatives with the overall business strategy to ensure seamless integration.
- Monitor industry trends and regulatory developments to proactively address potential impacts on the business

**Business**
- Lead regulatory change projects, ensuring timely and effective implementation.
- Manage transaction reporting compliance across multiple regimes (MiFID, EMIR, HKMA, MAS) for WRB business. Identification of reporting exceptions and collaboration across teams for remediation.
- Collaborate with business leaders to interpret regulatory requirements and their implications on business operations.
- Facilitate strategic changes across the WRB to manage regulatory initiatives and their oversight
- Ensure appropriate and insightful data and analytics that can drive business decisions.
- Continuously improve productivity and efficiency in driving regulatory initiatives and drive continuous improvements of the teams’ ways of working.

**Processes**
- Design and optimize business processes to ensure compliance with regulatory requirements.
- Implement robust governance frameworks to manage regulatory changes and operational risks.
- Ensure all processes are documented, standardized, and aligned with best practices

**People & Talent**
- Foster a culture of compliance, innovation, and continuous improvement within the team.
- Maintain strong stakeholder engagement with 2LoD, T&O, Financial Markets, Regional and Country Regulatory implementation teams to ensure alignment across stakeholder groups.
- Embody the role of a constructive challenger, leveraging data/facts in facilitating the right discussion

**Risk Management**
- Identify, assess, and manage risks associated with regulatory changes and operational processes.
- Develop and implement risk mitigation strategies to minimize the impact of regulatory changes on business operations.
- Ensure compliance with internal risk management policies and external regulatory requirements.
- Conduct regular risk assessments and reviews to identify potential risks and implement corrective actions

**Governance**
- Maintain awareness and understanding of the regulatory framework in which the Bank operates, and the regulatory requirements and expectations relevant to the role.
- Responsible for delivering effective governance as the first line of defence and collaborate closely with second and third line of defence to ensure well controlled ecosystem, meeting the requisite governance standards established within the Bank

**Key Stakeholders**
- Group, Regional and Country WS COO; WS Products COO; WS & GBS Operations
- Functional Partners including, CFCR, Risk, HR, Finance, Legal, Audit, etc.
- Business stakeholders including Private Bank Business Management, CSM, Business Planning, FM Regulatory Operations etc
- Hive Leads, Hive Tech Leads, Product owners, Technology teams across WRB and FM
- Client Journey leads, Onboarding leads, Servicing and Transacting lead, BRM leads
- Collaborate with the regional and country COO and product teams to ensure effective communication, training, and support in embedding change enablement agenda
- 10+ years of experience in Wealth Management, Regulatory Change, Risk Management, or Operations.
- Solid knowledge of Wealth Management and capital markets products and operational process flows
- Deep understanding of regulatory frameworks, risk management principles, and their impact on wealth management operations.