Advertisement Support Specialist
3 days ago
The Advertisement Support Specialist will be responsible for ensuring the advertising campaigns are running successfully without any technical issues. You will proactively identify product issues and work with product teams to fix bugs/improve product.
**Responsibilities**:
Own and drive query resolution through collaboration with Product groups to resolve all types of generic, technical or product queries
- Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points
- Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer
- Manage escalations workflows with internal teams
- Partner with upstream technical specialists to educate advertisers on product features and common issue types
- Engage and support new product launches across the advertising platform, act as Voice of Customer for fixes and advocate for efficient resolution**Requirements**:
- BA/BS degree or equivalent practical experience
- 4+ years of Technical Customer support or Operations
- Prior Customer Support experience is desirable
- Fluent with social media products usage and basic understanding of Advertising industry
- Experience in a Contact Centre/Service program with any Advertising Tech company is a plus
Claudia Kueh Kee Jinq EA License No.: 02C3423 Personnel Registration No.:R1880247
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Advertisement Technical Support Specialist
2 weeks ago
Singapore Experis Full timeThe Technical Support Specialist will be responsible for ensuring the advertising campaigns are running successfully without any technical issues. **Responsibilities**: - Collaborate with internal teams to resolve all types of generic, technical or product queries - Drive overall customer satisfaction metrics ensuring service quality through case journey,...
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Digital Advertising Specialist
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Singapore DigitallyTop Full timeYou are a skilled Digital Advertising Specialist (Meta Ads) with proven experience in lead generation and eCommerce advertising. Your background includes working with digital marketing agencies and managing international clients. Your responsibilities will involve planning, creating, and managing high-performing Meta (Facebook & Instagram) ad campaigns,...
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Advertising Strategist
2 days ago
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Remote Advertising Specialist
3 days ago
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Digital Advertising Expert
2 days ago
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Paid Advertising Specialist
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Singapore beBeePerformance Full time $80,000 - $120,000Job DescriptionWe are seeking a skilled Paid Advertising Specialist to join our team. As a Paid Advertising Specialist, you will be responsible for planning, managing, and optimizing paid campaigns on TikTok and Meta platforms.Develop media strategies to achieve key performance indicators (KPIs)Collaborate with the creative team to align media plans with...
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Integrated Advertising
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Singapore CHARIOTS CONSULTANCY PTE. LTD. Full time**_Chariots Consultancy _**is an innovative startup consultancy dedicated in providing high-level full-suite consultancy services designed to drive growth and transformation for our clients. We provide strategic insights and creative solutions across various industries. Our dynamic marketing division,is seeking an Integrated Advertising & SEO...
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Global Advertising Executive
2 days ago
Singapore beBeeMarketing Full timeInternational Advertising Specialist We are seeking a highly skilled and experienced international advertising specialist to join our team. As an international advertising specialist, you will be responsible for managing and optimizing advertising campaigns across various platforms. Key Responsibilities: Develop and implement effective advertising...
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Digital Advertising Manager
4 days ago
Singapore beBeeDigitalAdvertising Full time $4,000 - $8,000Job Overview:We are seeking a skilled Digital Advertising Specialist to assist in managing business communications with advertising channels under the guidance of a senior team member.Key Responsibilities:Support the setup, configuration, and settlement of accounts with advertising suppliers, ensuring proper documentation and contract management.Help ensure...
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Global Advertising Executive
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Singapore beBeeMarketing Full time $90,000 - $120,000International Advertising SpecialistWe are seeking a highly skilled and experienced international advertising specialist to join our team. As an international advertising specialist, you will be responsible for managing and optimizing advertising campaigns across various platforms.Key Responsibilities:Develop and implement effective advertising strategies to...