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Sr. Consultant, Submarine Systems Engineering

2 weeks ago

Remote, Singapore Ciena Full time

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

SCOPE OF RESPONSIBILITIES

We are seeking a dynamic and innovative _Senior Consulting Field Systems Engineer_ to lead business development activities for Open Cable Systems and hyperscaler connectivity within our Submarine team.

The ability to distinctly position Ciena as a leader in networking hardware and software solutions, and to highlight how our offerings stand out from the competition, is essential.

SPECIFIC RESPONSIBILITIES
- Serve as the technical lead for customer engagements, including tender and contract clarifications for submarine customers focusing on Open Cables.
- Conduct technology workshops, roadshows, and deep customer engagements to engineer solutions for open cables.
- Respond to RFPs and address customer technical queries.
- Design network architecture and perform network design.
- Develop pricing schedules for RFP responses.
- Lead and support the creation of network designs and engineering documentation, including equipment rack layouts.
- Collaborate with regional product primes, PLM, link budgeting, and R&D teams to suggest product enhancements or new features based on customer needs.
- Present to large audiences, including at conferences, and support global sales engineering teams with pre-sales activities such as RFx technical support and solution design.
- Support global account/sales engineering community with pre-sales activities that include customer bid (RFx) technical support, market readiness support, technical consultation, solution evaluation and design, market trials support, and other engineering Q&A support.
- Contribute to the continuous improvement of techniques and methodologies through post-mortem analysis.
- Mentor other Systems Engineers and act as an Advisor to the SE team.
- Act as the first-line support "Go-To" person for designated sales opportunities within assigned accounts.
- Perform other duties as assigned.

CANDIDATE PROFILE
- Highly self-motivated and capable of collaborating and interacting with cross-functional groups within Ciena, customers, and partners.
- Available for frequent travel, estimated at 30% with potential increases during peak periods.
- Excellent presentation, interpersonal, and communication skills.
- Strong relationship skills with the ability to inspire trust and influence others.
- Effective planner and organizer with strong networking abilities.
- Ability to handle stressful situations under time constraints.
- Proven ability to work in a self-directed team environment.
- Full working knowledge of Converged Optical Ethernet and Network Management techniques.

EDUCATION AND EXPERIENCE
- Bachelor of Engineering or equivalent field of discipline. Master’s degree, preferred.
- Minimum 10 years in telecommunications industry related to DWDM (Layer 0) optical transmission systems, optical engineering concepts, technologies, instrumentation and/or test methodologies
- Minimum 5 years in a Submarine specific role with direct involvement in an upgrade project. Technical knowledge in submarine SLTE and SIE solutions. Experience on consortia upgrade projects a strong asset.
- Technical knowledge in Converged Optical Ethernet (Layer 1/2/3) systems, technologies (OTN, Carrier Ethernet, IP), instrumentation and/or test methodologies
- Experience with Layer 0 optical test equipment: Optical Spectrum Analyzer (OSA); SONET/SDH/Ethernet/OTN test sets; Optical Time-Domain Reflectometer (OTDR), etc
- Experience with optical test equipment and familiarity with link budgeting concepts and fiber-optic impairments (Attenuation, CD, FWM etc).
- Knowledge/experience with 100G/400G/800G and higher rate modulation formats and concepts, especially coherent technology and an ability to articulate these to customers
- Building network cost models that drive optimization of network designs in both subsea and terrestrial network
- Understanding basic concepts of Data Center architectures, spine and leaf designs, edge networking and optical transport.
- Basic understanding of Automation SW architecture, common workflows, ZTP methods, DCN networking, APIs and networking models.
- Construction of product feature / price analysis spreadsheets.
- Understanding AI prompting skills involve crafting effective input (prompts) to guide Generative AI models to produce desired outputs
- Excellent organizational skills due to dynamic nature of activities
- Superior English verbal and written communication skills.
- Knowledge of Ciena Submarine Solutions a definite asset.

LI-SM #LI-Remote #LI-Hybrid

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