Customer Success Executive

2 weeks ago


Tampines, Singapore Manna Pot Catering Full time

Are you an outgoing individual that is seeking an opportunity in sales and customer success and most importantly a job with progression to fulfill your long-term career goals? We know you will be a great fit for our company, and we are looking forward to what you contribute. With six brands under our company, open the door to opportunities for your career growth Manna Pot Catering functions as a high performing and energetic team, filled with zeal and excitement. We create a workplace you love, & not a work day when doing things you love You will play a key role in delivering a human support experience to our clients, through excellent communication. If you are full of passion and are looking for a platform to unleash your potential, we are waiting for you to join us at Manna Pot Catering

**Company Overview**:
Founded in 2002, Manna Pot Catering is a one-stop event solution providing halal catering services and serving up a diverse range of food from local delights to contemporary canapes. We specialize in weddings, corporate events and private celebrations. Our sister companies include Divine Artisan - an artisanal bakery providing signature bakes and pastries, Flora Artisan - a floral and styling company, Manna Weddings - a wedding planner, providing a wide array of services to make your event perfect

**Responsibilities**:

- Ability to work with míniman supervision in a fast-paced environment
- Perform and secure sales leads and business opportunities to increase catering sales
- To understand fully, catering menu selections and promotions to make appropriate recommendations and offer advice to meet client’s needs for the event
- Familiar with Manna Pot Catering’s sales ordering policies

To develop & foster close and positive rapport with the clients and to create an overall memorable experience for clients
- Prepare sales quotations, proposals and catering confirmations prior to deadline.
- Coordination of the booking of catering events and manage key events
- Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary
- Liaise and coordinate with Kitchen and Operations Departments and ensure timely delivery for all orders
- Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business.

**Job Requirements**:

- Excellent customer service and able to interact well with clients
- Strong analytical, communication and interpersonal skills as need to communicate across levels
- Strong team player with the ability to build rapport and maintain collaborative working relationships
- At least 1 Year(s) of working experience in the - sales experience in any of the related field - Catering Food & Beverage / Restaurant / Wedding
- Preferably Junior Executive specialized in Sales - Corporate or equivalent.
- Passionate about F&B industry
- Experience in F&B sales preferred and considered an advantage
- Fresh Graduates are welcome to apply.

**Job Types**: Full-time, Fresh graduate

**Salary**: $2,500.00 - $3,500.00 per month

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: One location



  • Tampines, Singapore The Plattering Co Pte Ltd Full time

    The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays. We are looking for motivated and positive team player to join our dynamic team and fast-growing company. **Job description**: - Build rapport with and follow up with new and existing customers to generate and...


  • Tampines, Singapore The Plattering Co Pte Ltd Full time

    The Plattering Co is known for its creative buffet catering menus and services, hearty sharing platters, and beautiful cheese platters and grazing table displays. The Plattering Co is expanding to grow its wedding arm to include styling and floral services. We are looking for motivated and positive team player to join our dynamic team and fast-growing...


  • Tampines, Singapore Evorich Holdings Pte Ltd Full time

    **Responsibilities**: - Make outbound calls to customers to check on their experience, ensure their satisfaction, and identify areas for improvement. - Make reports and create a system workflow to track and analyze customer feedback and satisfaction. - Receive and resolve more complicated escalated cases from our social media team and frontline...


  • Tampines, Singapore Advanced Micro Devices, Inc Full time

    Overview: **WHAT YOU DO AT AMD CHANGES EVERYTHING** We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded....


  • Tampines, Singapore MTC Consulting Pte Ltd Full time

    Monday to Friday (Normal Working Hours) 1 Saturday a Month 9am to 545pm Air and Sea Freight Experience Required Company Transport Provided at Sengkang / Tampines MRT **Location**: 23 Loyang Base To act as focal point for all customer’s queries (Commercial / Service related) To always ensure compliance of Customer’s SOPs Coordinate and arrange...


  • Tampines, Singapore Cristofori Music Pte Ltd Full time

    **Duties and Responsibilities** - Ensure calls pick up within 3 rings - Promote our services and advise on company information to customers via phone - Provide after sales services including resolve customer issues, gather customer feedbacks and ensure customer satisfaction - Coordinate with the logistics team to ensure timely delivery of products and...


  • Tampines, Singapore Cristofori Music Pte Ltd Full time

    **Duties and Responsibilities** - Provide responsive & quality reply via phone, WhatsApp chats etc. - Promote and sell our services. - Coordinate with the logistics team to ensure timely delivery of products and services to customers. - Maintain and update customer databases, ensuring accuracy and completeness. - Prompt customers relevant questions to...


  • Tampines, Singapore BlueSG Pte Ltd Full time

    Job Highlights - Our Customer Service Team is expanding! - Be part of the world's largest electric car sharing company - AWS, VB, Allowance & Commission provided **Benefits**: - AWS & Variable Bonus - Shift Allowance - Medical Insurance benefits - Commission for successful upgrade of membership plans Key Responsibilities: - Resolve customers’...


  • Tampines, Singapore Mayor Express Freight Services ... Full time

    **Responsibilities**: - TO ASSIST IN THE CUSTOMER SERVICE DEPARTMENT REPORTING TO TEAM MANAGER - MUST BE SELF MOVITATED AND ABLE TO WORK INDEPENDENTLY - MUST HAVE THE PASSION IN LEARNING AND TO ACCEPT THIS TASK - SOME KNOWLEDGE IN AIR AND SEA LOGISTICS IS AN ADVANTAGE - TO HANDLE ALL BOOKINGS FOR BOTH AIR AND SEA - TO LIAISE WITH AIR AND SEA CARRIERS - TO...


  • Tampines, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Manufacturing/ Supply Chain - Position Title**:Customer Service Executive**: - Working Location: Tampines (Transport Provided) - Working Hours: 5 days (Mon-Fri; 8 AM-5 PM) - Salary Package**:Basic Salary + AWS + Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Process and fulfill orders promptly and...


  • Tampines, Singapore Senses International Pte Ltd Full time

    Customer Service Representative, or CSR, will act as a liaison, providing product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency. - Managing end to end operation, logistics and sales support functions. - Working closely with various departments (Sales, Regulatory, Procurement, Production and...


  • Tampines, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Manufacturing/ Supply Chain - Position Title**:Customer Service Executive**: - Working Location: Tampines (Transport Provided) - Working Hours: 5 days (Mon - Fri, 8 am - 5 pm) - Salary Package**:Basic Salary**: - Duration: 6-Months Contract **Key Responsibilities** - Process and fulfil orders promptly and accurately, from...


  • Tampines, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Manufacturing/ Supply Chain - Position Title**:Customer Service Executive**: - Working Location: Tampines (Transport Provided) - Working Hours: 5 days (Mon - Fri, 8 am - 5 pm) - Salary Package**:Basic Salary**: - Duration: 6-Months Contract (Convertible to Permanent) **Key Responsibilities** - Process and fulfil orders...

  • Channel Executive

    20 hours ago


    Tampines, Singapore Nestle Operational Services Worldwide SA Full time

    **Position Snapshot**: Location:Changi, Singapore Company: Nestlé Singapore Full-time Bachelor’s Degree 3+ years of experience **Position Summary**: Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, weare a human environment - passionate people driven by the purpose of enhancing the quality of...

  • Channel Executive

    1 week ago


    Tampines, Singapore Nestle Full time

    **Position Snapshot** Location: Changi Business Park, Singapore Company: Nestlé Professional Type of Contract: Permanent **Position Summary** Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life...


  • Tampines, Singapore One Vogue Pte Ltd Full time

    Job Responsibilities: - Supervise the operations of the workshop to ensure its smooth running - Assist in product sourcing to meet customers’ demands - Manage and promote the retail center to achieve profitability objectives - Solicit new walk-in customers from all possible channels and maintain existing customers’ satisfaction level - Recommend and...

  • Coffee Specialist

    2 weeks ago


    Tampines, Singapore Nestle Operational Services Worldwide SA Full time

    **Position Snapshot**: Location: Changi Business Park, Singapore Company: Nespresso Singapore Full-time Relevant Customer Service / Sales of experience **Position Summary**: As our Coffee Specialist (Customer Service & Contact Center), you will act as our Brand ambassador to deliver world-class customer service continuously throughout the customer...

  • Executive Assistant

    3 days ago


    Tampines, Singapore FedEx Express APAC Full time

    Admin & Support; Administrative Support; Diary & Travel Management; Reporting & Presentation Preparation Education: Secondary education or equivalent Experience: Four (4) years of work experience in secretarial or administrative field The position of Executive Assistant reports to the Officers to provide full administrative and executive business support...


  • Tampines, Singapore AGrader & I Pte Ltd Full time

    To provide excellent customer service to students & parents in a tuition centre environment as part of an administration team. As a front-line staff, you will be the first point of contact with our existing customers and future ones. Besides assisting in administrative duties relating to student and course registration matters, here are some other roles...


  • Tampines, Singapore AGrader & I Pte Ltd Full time

    To provide excellent customer service to students & parents in a tuition centre environment as part of an administration team. As a front-line staff, you will be the first point of contact with our existing customers and future ones. Besides assisting in administrative duties relating to student and course registration matters, here are some other roles...