Onboarding Sales Manager, Google Customer

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications:

- Bachelor's degree or equivalent practical experience.
- 9 years of experience in sales and delivering on business goals.
- Experience building relationships with internal and external stakeholders.
- Experience in people management.

Preferred qualifications:

- Experience in the digital advertising industry.
- Experience in pipeline management and sales funnel management.
- Experience leading teams with a focus on coaching and mentoring.
- Experience with success in developing business teams and working towards goals.
- Fundamental understanding in media or ads agency ecosystem.
- Demonstrated diverse cultural understanding and comfortable working with diverse regional and global teams.

**About the job**:
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

In the this role, you will focus on driving customer long-term sustainability for our large customers. We believe that an effective onboarding to increase the customer’s sustainability can be achieved through attentive support and regular communications. You will flex your strengths in product knowledge, consultative promoting, and account management.

As an Onboarding Sales Manager, you will lead and coach high-performing account strategists teams that use consultative sales skills to understand our advertisers' needs and deliver measurable solutions that grow their businesses. You will also work with the New Business Sales leadership team to set strategic objectives and run the day-to-day operations for the business. You'll help your teams to partner directly with clients to provide comprehensive solutions.

When our millions of advertisers and publishers are happy, so are we Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

**Responsibilities**:

- Oversee business development, develop and execute on business plan for select South East Asia (SEA) market. Set quarterly goals and performance expectations with teams through regular feedback and weekly one-on-one meetings.
- Work closely across different sales teams: Inbound (Scaled New Business/Scaled New Business Sales) and Direct Scaled Acquisition (DSA) to align and drive long-term customer sustainability.
- Manage and coach Onboarding sales teams to deliver excellent performance. Develop their digital marketing expertise and build productive client partnerships.
- Own Agency and cross-functional sales relationship for your markets. Ensure smooth delivery and a Googley customer experience.
- Provide career coaching/performance feedback and development opportunities on a regular basis. Partner closely with marketing to onboard/promote self and marketing sign up customers as well as GCS sales team to ensure strong graduation pipeline.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.