System & Solution Business Lead

2 days ago

Singapore Rockwell Automation Full time

Job Description

Job Summary

Lead acts as the solution expert for the sales organization by assisting with delivering outcome-based messaging to customers at executive and management levels. He / She has a broad understanding of all related products and delivery offerings from RA, partners and competitors in the designated solution area.

Key Responsibilities:
- Be the focal point in the defined geography for the specific solution(s), of which he/she has been designated as an expert.- Participate in account planning and sales strategy focusing on new customer acquisition and existing customer expansion.- Proactively facilitate and/or provide training to the sales force on the values and outcomes of specific solution(s).- Co-operate with the sales force in promoting the solution to existing and new customers with presentations and/or demonstrations.- Advise Technology Consultants and/or sales on proposal generation and validation.- Assist sales at proposal presentations for executive level customers- Define and articulate differentiators and values versus competition for the specific solution. Analyze competitive product lines, have knowledge of competitor’s strategy, further define competitive differentiators.- Translate competitive solutions into a RA solution that meets or exceeds customer’s expectations.- Actively seek out and participate in both formal and informal training opportunities to continuously develop technical skills.- Provide product gap and development feedback for the specific solution to appropriate organizations.- Share insights with regional and global peers.- Focus on opportunities that support Rockwell Automation’s strategy.- Understand business models, organization, and go to market strategy, leverage where appropriate- Knowledge of industry strategies, familiarity with outcome-based selling.- Shares industry knowledge of customers based on their key drivers at the appropriate role level with new and existing customers- Keep sales and customer relationship management data up to date in local tool, optimizing by using these tools consistently.

Skills, Knowledge, Experience and Education- Bachelor’s degree in an engineering/technical related field or equivalent experience.- Fluency and strong command of English (written & spoken).- Ability to work with and gain confidence of senior level personnel (internal and external) in a highly collaborative, matrixed stakeholder organization.- Ability to resolve complex issues in creative and effective ways.- Ability to align and influence critical stakeholders.- Strong support of customer centricity. Understands the importance of demonstrating concern for satisfying customers. Passionate about developing goals to improve our customer experience.- Ability to set, be accountable for and achieve challenging targets.- Ability to influence, empower, coach and motivate others.- Ability to adapt communication style and messaging to different audiences.

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