Trade Sales Support

1 week ago

Singapore ARTISAN CELLARS PTE. LTD. Full time

**Role**

You will be tasked with providing a high quality level of customer support. This includes wine sales order processing and confirmation. You will report directly to the operations manager.

**Responsibilities**
- Provide efficient and positively memorable sales service to our customers;
- Process and confirm wine sales orders for trade customers;
- Prepare quotations and check available quantities for trade customers upon request;
- Manage product reserves for trade customers in our onsite cellar and offsite warehouse;
- Onboard new customers, ensuring all relevant documentation is received;
- Liaise with our Accounts team to ensure orders have been paid before delivery;
- Coordinate and schedule trade deliveries;
- Coordinate with Operations Executives and Warehouse Coordinators for warehouse productreleases and deliveries;
- Support company-wide marketing activities and initiatives; and Assist the operations manager with executive administration support and other ad-hoc duties.

**Requirements**:

- 2 years working experience in relevant industries Degree/diploma holder, specialisation in Business Administration/Accounting is a plus

**Attributes and Skills**
- Excellent command of written and spoken English
- Ablility to work in a fast-paced environment, with keen initiative and a flexible, can-do attitude
- Strong customer liaison and interpersonal skills
- Proficiency in Microsoft Office (Excel & Word), Google Docs
- Familiarity with inventory management systems, such as DEAR Inventory
- Prior wine knowledge preferred, WSET Level 2 certification and above is a plus

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