Telesales Executive

Telesales Executive

Job Description & Skills Requirement

1. Serve as Account Manager to Reseller & Corporate customer accounts

2. Perform processes including quotation submission, follow up to secure sales, prepare sales orders, schedule delivery and manage customer credit status

3. Maintain good customer relationship-professional conduct & excellent customer service standard (responsive communication, transaction accuracy, cooperative & supportive of customers' needs)

4. Regularly reaching out to customers to expand product offers, enquire new & recurring needs

5. Acquire new customer accounts to grow sales

6. Keep abreast of emerging technologies & new product offers in the industry

7. Maintain good product knowledge - learn & understand new product functionality & features. Work with customers to offer technology upgrade

8. Adhere to SOP to maintain ERP data integrity & operational efficiency

**Skills & Experience**

1. Telesales & telemarketing

2. Product Knowledge of office equipment, Printer & supplies, Computer & networking equipment & accessories

3. Microsoft office

4. Analytical thinking

5. Interpersonal Skills

6. Cold Calling

7. Written & Verbal Communication

8. Customer service

9. Education -Business & Administration n.e.c. (including entrepreneurship)

Pay: $2,000.00 - $3,500.00 per month

**Benefits**:

- Employee discount
- Flexible schedule
- Health insurance
- Professional development
- Promotion to permanent employee

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary
- Commission pay
- Performance bonus

**Education**:

- GCE 'A' Level or equivalent (preferred)

**Experience**:

- Telemarketing: 1 year (preferred)

Work Location: In person

Application Deadline: 18/10/2024
Expected Start Date: 01/11/2024