Technical Services Implementation Engineer

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

Kickstart your career with NTTS’s G.L.O.W Graduate Program, the ultimate launchpad for your tech career

G - Grow in accelerated development path

L - Lead yourself with purpose & commitment

O - Own your career journey

W - Way Forward

Our comprehensive one-year program is tailored to empower talented and driven graduates like you with valuable hands-on experience, exposure to industry experts, and a diverse range of projects that will sharpen your skills and broaden your understanding to the ICT industry.

**Working at NTT**
- Deliver top-notched technical solutions to clients and take responsibility for the standards of work with client centric mindset.
- Provide client support, assist with troubleshooting and designing, configuration and escalated problem management.
- Learn to utilize automated mediums to perform staging, pre-loading configurations, and onsite deployment, ultimately enhancing proficiency in automation.
- Deliver, monitor, and maintain a stable, efficient and reliable infrastructure operations through day-to-day performance.
- Support the design, testing and implementation of routine installations of hardware including computers, network, components and multi-functional devices.
- Resolve complex issues and conduct fault analysis
- Communicate and coordinate effectively with team to resolve complex issues
- Maintain high standards of client-centricity
- Flexible working hours may include occasional overtime or shifts outside of traditional business hours

**Requirements**:

- Bachelor’s Degree, preferably in Computer Science, Information Technology, Engineering or Math related disciplines
- Fresh graduate or less than 3 years of working experience
- Strong in interpersonal skills
- Has excellent verbal/written communication and presentation skills
- Team player, resourcefulness, strong analytical skills is an advantage
- Knowledge in the following area may be advantageous:

- _ Basic network automation via scripting such as Python and Ruby_
- _ Hands-on experience on Cisco and/or Aruba LAN switches_
- _ Wireless Technology, Wifi6 and/or 5G network_
- _ Routing/switching technology such as BGP, OSPF, spanning tree_
- _ TCP/IP and Firewall, Intrusion prevention concepts_
- _ Project management methodologies_

**Skills Summary**

**What will make you a good fit for the role?**

**Workplace type**:
**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.