Assistant Warranty Executive
6 days ago
**Job Description**:
- Submission of warranty claims to relevant parties
- Check, validate and submit warranty claims for approval
- Assist to prepare warranty report/submission
- Administer all claim return/credit note for settlement
- Write off/back from GDMS for all paid/rejected claims
- Reappeal/resubmit for rejected claims
- Submit credit note to superior for verification before sending it to GSC AR
- Prepare and submit various Warranty Month End reports
- Any other ad hoc reports assigned by the immediate superior
- Continuously review & simplify the commonly used ops code for both Ford, Peugeot and/or BYD to improve productivity
- Review RO to improve accuracy and avoid losses
- Ensure warranty processes adhere by the workshop
- Conduct self-audit check for warranty processing
- Manage, monitor and submit of Recall campaign process/procedure for Ford/Peugeot via the Principal's system/LTA and with the workshop and or parties involved in the recall
**Job Requirement:
- Min. NTC 2 / Higher NITEC in automotive courses
- Automotive background as a Technician is a must
- Minimum 5 years of experience in a supervisory role in a vehicle workshop environment
- Hands-on experience in vehicle maintenance and repairs of European marques
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