Learning and Development Manager

1 week ago


Woodlands, Singapore Singapore American School Full time

The Learning and Development Manager is responsible for the implementation and administration of the school’s development and assessment strategy as it relates to support staff, professional technical, contractor, and other employees. The Learning and Development Manager is expected to support Diversity, Equity and Inclusion and employee wellness initiatives.

**1. Learning and Development**

Orientation and Departing Process
- Organize orientation program for new employees
- Assist with the design and development of faculty onboarding and mentorship programs, as needed.
- Conduct exit interviews with departing employees, consolidate and communicate key themes and action plans to address opportunities

Professional Development
- Manage the appraisal process for support staff and professional technical employees
- Evaluate training and development needs based on employee development plans
- Develop learning strategies, implement and source training programs and workshops
- Design and deliver e-learning courses, workshops and other professional development
- Manage contracts and relationships with vendors and consultants
- Evaluate and implement plans to meet individual and organizational development needs
- Develop appropriate training materials including handbooks, demonstration models, multimedia and visual aids;
- Communicate, and encourage participation in, upcoming staff development initiatives and activities
- Schedule training sessions, develop registration procedures, ensure that the venue is setup, ensure that employees are notified, and coordinate other practical elements involved with planning professional development activities
- Assess the success of development plans, study follow-up evaluations/assessments, prepare related reports, and recommend improvements
- Help managers develop their team members through career pathways
- Liaise with Skills Development Fund (SDF) and other organizations to pursue and make available training grants and learning opportunities.
- Oversee the maintenance of a database containing records of professional development initiatives
- Coordinate any required child safeguarding, employee harassment, or other relevant training needs for substitutes, coaches, consultants or other employees, as needed

Career Development for Instructional Assistants and Support Staff
- Collaborate with the Office of Learning to create career pathways to help Instructional Assistants to grow and develop.

**2. Diversity, Equity and Inclusion**
- Research on diversity, equity and inclusion (DEI) issues within the School community and use this to create new DEI learning opportunities and changes
- Create and run training sessions on diversity and inclusion
- Support and guide the recruitment team to help create a brand that appeals to diverse applicants and disrupts unconscious biases
- Identify external trends and recognise best practices which will increase diversity among the workforce
- Prepare and build relationships and connections among colleagues through diversity and inclusion training
- Review the workplace, policies and procedures and ensure these are all inclusive and develop schoolwide diversity, anti-racist and other relevant policies as needed.
- Evaluate and coordinate school-wide equity audits as needed

**3. Working on Wellness (WOW) Support**
- Support Employee Wellness Coordinator and serve as informational resource for the WOW program
- Prepare and accept payments for services engaged by and rendered for the WOW program.

Skills/Requirements

**Minimum Qualifications**:

- Bachelor's degree
- Good interpersonal and English communication skills, both written and oral
- Current knowledge of effective learning and development methods
- Familiarity with learning platforms and practices
- Experience in project management
- Excellent organizational and administrative skills
- Possess positive work attitude, professionalism and initiative with an ability to work
- A self-starter who is proactive and comfortable presenting and facilitating learning experiences, workshops and meetings.
- Collaborative and provides assistance as necessary to other team members and supervisors



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