Customer Service Officers(Full Time

1 week ago

Singapore Grassroots' Club, The Full time

**Duties & Responsibilities
Member Counter

1. In charge of daily operation of Member Counter or Concierge, SPA & Member Room
2. Registration of members and guests using facilities at SPA such as, gym, swimming pool, jacuzzi and steam room.
3. Check lockers, issue of tags and arrange for laundry.
4. Maintain and ensure float is tally at all times
5. Collection of fees for booking of games at Activity Room, ensure games items are intact by members when return. All monies collected will be dropped to the night safe after closing at night.

Concierge
1. Answering of phone enquiries
2. Perform registration and issuance of events tickets, carpark redeem tickets, masseur massage tickets etc.,
3. Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day
4. Ensure that replacement fees collected from Membership, car decals, day tickets’ sales, massage tickets are dropped inside the night safe after closing at night.
6. Assist in facilities booking, collection of payment and issuance of receipt.

**A) JOB REQUIREMENTS**:
1. Minimum GCE ‘N’ /‘O’ level with at least one-year experience in similar field
2. Customer service oriented
3. Computer proficiency (MS Words & Excel) is necessary.
4.
6. Must be able to perform shift duties morning & afternoon.
7. Prospective employee must be comfortable to handle large amounts of cash.

**For Part-Time**:
1. able to commit 2 to 3 days per week
2. Able to work on rotating shift - morning & afternoon
3. Able to work on Sat/Sun and Public holidays

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