IT Specialist

**Roles & Responsibilities**:
Liaise and manage vendors and suppliers of IT equipment and telecommunication services and coordinate acquisition of the same.
Provide support to users on technical issues through Incidence Management Software
Strategic design, expert advice, consultation and implementation of network and IT solutions in conjunction with Business requirement and Group IT
Promotes project management best practices in the organization. Develops integrated project plans, implementation schedules and cost estimates for local and regional IT projects. Tracks and manages project budgets, prepares project status reports, and keeps management, customers and other parties informed of project status and related issues. Anticipates, evaluates and resolves multiple project issues, delays and problems utilizing project management and business expertise.
Ensures the agreed level and standard of quality in the performance of the all IT related systems.
Ensures compliance with corporate/regional practices, policies, procedures and local legal requirements.
Responsible for periodical tasks like management reporting, budgeting, business planning, cost control, resource & priority management
Facilitates meetings, team presentations and status updates for senior management. Conducts post-implementation assessment of projects to ensure business requirements have been met across department and/or functional areas.
Assess user training needs and execute and conduct relevant trainings
Assist in maintenance of other electrical equipment such as air conditioners, power UPS etc. for computer rooms
Perform other IT related duties as required by Technical or Functional line manager
Any other job-related tasks as assigned by the superior.

4 Year Degree