Hss Supervisor

**Job Title: HSS (Household Support Scheme) Supervisor**
**Location**:Best Home HQ at Harbourfront
**Employment Type**:Full-Time
**Industry**:Maid Agency / Household Services

**Join Our Team at Best Home Employment Agency**
We are a trusted maid agency in Singapore with over 30 years of experience, committed to delivering honest and quality service. We are looking for a responsible and service-oriented **HSS Supervisor**to oversee and grow our part-time maid services under the Household Support Scheme.

**Key Responsibilities**:

- Communicate with customers interested in part-time maid services and respond to enquiries with professionalism.
- Schedule and manage bookings using a digital shared calendar.
- Coordinate and supervise a team of part-time maids to ensure punctuality and service quality.
- Oversee logistics related to the Household Support Scheme.
- Ensure smooth day-to-day operations and service fulfillment.
- Provide feedback to improve service standards and customer satisfaction.

**Requirements**:

- Strong communication and interpersonal skills.
- Able to work on some weekends (with off-in-lieu or additional allowance).
- Bonus if you can speak any of the following languages: Burmese, Bahasa Indonesia, Tagalog, or Mandarin.
- Comfortable using digital tools like Google Calendar or similar scheduling software.
- Prior experience in team supervision, operations, or customer service preferred.
- Organized, proactive, and customer-focused mindset.

**What We Offer**:

- Competitive salary (commensurate with experience)
- Lunch allowance provided
- Friendly and supportive working environment
- Opportunity to grow within a reputable and established agency