HR Associate/senior HR Associate Shared Services

2 weeks ago

Singapore EBC CONNECT PTE. LTD. Full time

**Senior Human Resources Associate_ Shared Services**
- Provide consistent, timely, accurate and customer-focused HR transactional services and data administration to key stakeholders and customers, while contributing to the achievement of the People Services’ overall vision and strategy.
- Utilize our case management system to achieve required service level agreement metrics and overall client satisfaction.
- Analyze work process design and flow for the People Services team and work with internal and external clients and vendors to implement improved processes, while suggesting necessary improvements to improve the overall client experience and efficiency.
- Review and update existing HR policies/procedures and assist in producing new policies/procedures in relation to HR Transactional services.
- Conduct analysis and prepare ongoing HR Transactional reports to effectively administer policies and programs.
- Understand and be compliant with the corporate data protection and confidentiality policies.
- Work in a team environment to resolve customer questions or issues in broad range of HR matters
- Actively engage in ACE and support continuous improvement opportunities

**Requirements;**
- Must have workday experience
- At least 1-2 years of Human Resources Shared Services (HRSS) experience

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