Outlet Executive X 5
3 days ago
COMPANY DESCRIPTION
Wang Café started out in 1953 as a corner coffee shop along Bugis Street, selling traditional kopi and kaya toast. In 2006, entrepreneurs bought over the shop, expanded its footprint across Singapore, and included local delights like Laksa and Mee Siam in the menu.
DESIGNATION : Outlet Executive x 5
RESPONSIBILITIES
- Providing support to Outlet Manager/ Assistant Outlet Manager in ensuring the operations team work according to company SOPs and operational work flows.
- Supervise and provide guidance to licensees and cleaning contractors in achieving hygiene and housekeeping excellence according to NEA requirements.
- Be attentive to the maintenance and cleanliness of common areas.
- Perform daily visual checks on surroundings for any irregularities, non-compliances, issues that need to be rectified/ resolved.
- Actively perform checks on stalls to ensure there is no unauthorised increased of food prices within the outlet.
- Conduct irregular float checks on stalls’ cash registers against readings from Point of Sales (POS).
- Perform customer recovery pertaining to customers’/ public’s comments and feedbacks.
- Effectively communicate customers’/ public’s comments, feedbacks and incidents to relevant departments within duly shift hours.
**Requirements**:
- Preferably someone with Diploma in F&B, supply chain or related courses
- Tech Savvy
- Hands-on with good problem-solving skills relating to food court operations and customer issues
- Ability to foster positive working relationships
QUALIFICATIONS
- Primary/Secondary School/O Level, Higher Secondary/Pre-U/'A' Level, Diploma, Advanced/Higher/Graduate Diploma
OTHER INFORMATION
- 6 days work week including weekend and public holidays
- 8 hours per shift
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