Learning Content and Experience Specialist

6 days ago

Singapore Heinemann Full time

As a member of our family-owned business, you will work to strengthen Heinemann Asia Pacific’s position in the market and establish Heinemann Asia Pacific as a Great Place to Work by pro-actively partnering with our Leaders in the business and developing our employees and their competence, to support our Retail customers and our business growth within the Region. As a Learning Content and Experience Specialist, you will**Learning Content and Experience Specialist**

Your new job includes
- create and maintain high quality learning content and generating ideas for improving educational materials, primarily focused on departmental processes. This could include, for example, text, video, animation, recorded presentations or e-learning formats using design best practices, required templates and SOP frameworks etc.
- create a range of digital learning courses that will engage and motivate the end users, linked to people and business needs.
- initiate learning design meetings with internal stakeholders for assigned projects together and refine the raw content required.
- define learning objectives and key learning points, and ensure they are addressed by the learning solution, in conjunction with internal stakeholders.

What you should bring along
- a Degree in Human Resources with solid Learning and Development skills and expertise as well as proven experience within the Retail, Hospitality or FMCG industry within the Asia Pacific region.
- proficient in using AI technologies to develop digital learning content including ChatGPT, Synthesia, DALL-E and others.
- demonstrated project management capabilities with a focus on quality control, strong attention to detail and time management as well as extensive experience in designing and delivering end-to-end learning and capability projects.
- be innovative and creative in the use of language, graphics, animations, interactions, audio and video.
- a strong knowledge of learning and development trends as well as the local government regulations and support available.
- a pronounced can-do attitude, complemented by the capability to coach, develop, multi-task and the flexibility to handle changing requirements in a fast-paced, dynamic environment.

What you can be excited about

**Active feedback culture**

**Extensive onboarding**

**Extensive training and development opportunities**

**Flexible working hours**

**International work opportunities

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