L2 - Desk Consultant

6 days ago

Park Road, Singapore Commonwealth Bank Full time

**Organization**:
At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

**Job Title**:L2 - Desk Consultant

**Location**:Bangalore

**Business & Team**:CTO

**Impact & contribution**:Provide day-to-day leadership and guidance for resolving complex technical operational situations.

**Roles & Responsibilities**:

- Strong troubleshooting skills to all types of end-user technology issues, Network, Office 365, Active Directory, Collaboration Technology, and other EUX technology stack.
- Should able to comprehend and escalate the issue to relevant Infrastructure and Security team for all P1 and P2 tickets, drive triage call with Incident management team for closure of Major Incident.
- Drive effective communication to all employees, train users and support staff, and develop new SOP to establish the technical knowledge within the team.
- Configuring and troubleshooting of Printer/scanner and LAN related issues reported by users.
- Recommend new processes and procedures for hardware and software. Act as senior member for other Desktop Support staff.

**Essential Skills**:

- Willingness to learn and adapt to new technologies.
- 7+ years of experience in programming languages (JavaScript, Java) preferred.
- Familiarity with HTML, CSS, and front-end frameworks (AngularJS, React) is a plus
- Should have minimum 4 years of relevant work experience
- Should have a total of 6-10 years of overall work experience
- Strong experience to IT Service Desk operations, exceed KPIs goal for the team, ensure policy and operating procedure of Desk delivered to the highest value.
- Should have good experience in Desktop Support, End-user support, & Desk Operations.
- Should be able to mass deploy Windows OS, iOS, Software remotely to users.
- Should be well versed with the use of SCCM software, packaging, deploying software, and patches to end-user computers.
- Understanding of RESTful and SOAP APIs is beneficial.
- Interest in ITIL principles and the ServiceNow platform.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.

**Education Qualifications**:Bachelor’s degree in Engineering in Computer Science/Information Technology

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 19/02/2025

  • Clinic Assistant

    2 weeks ago

    Farrer Park Station Road, Singapore About Dermatology Full time

    Dermatology clinic at central location. Provides consultation and treatment of all skin conditions. Specializes in management of skin cancers, scars, skin surgery, laser and aesthetic procedures. 5-day work week. Regular hours. - Registering and scheduling patients for appointments - Manage front desk, answering phone calls and attending to enquiries -...

  • Skin Clinic Assistant

    7 days ago

    Farrer Park Station Road, Singapore About Dermatology Full time

    Dermatology clinic at central location. Provides consultation and treatment of all skin conditions. Specializes in management of skin cancers, scars, skin surgery, laser and aesthetic procedures. 5-day work week. Regular hours. - Registering and scheduling patients for appointments - Manage front desk, answering phone calls and attending to enquiries -...

  • Skin Clinic Assistant

    2 days ago

    Farrer Park Station Road, Singapore About Dermatology Full time

    Dermatology clinic at central location. Provides consultation and treatment of all skin conditions. Specializes in management of skin cancers, scars, skin surgery, laser and aesthetic procedures. 5-day work week. Regular hours. - Registering and scheduling patients for appointments - Manage front desk, answering phone calls and attending to enquiries -...

  • Clinic Assistant

    1 week ago

    Scotts Road, Singapore MyCLNQ Health Full time

    Key Responsibilities - Attend to patients and perform front-desk duties such as patient registration, appointments, billing, etc. - Administrative duties such as insurance claims, Medisave, etc - Assist Doctor during consultations if required. - Any other duties as required - Experience in a healthcare setting would be an advantage. - Locations :...

  • Hotel Front Desk

    3 days ago

    d cecil, marina, people's park, raffles place, sg THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesPosition title : Front DeskLocation: BugisWorking days : 6 days ; 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am [ Night shift only 1 month 1-2 times ]Salary : $ 2,000 - $ 2,500Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.No Charges will be...

  • Senior Recruitment Consultant

    3 days ago

    d cecil, marina, people's park, raffles place, sg FASTSTREAM RECRUITMENT PTE. LTD. Full time

    Roles & ResponsibilitiesRecruiters at Faststream operate their desk like independent business owners, seeking quality opportunities while developing as Maritime Specialists. You will build relationships with clients & candidates, source top talent, place hard-to-find candidates, and match them with the best career opportunities. It is a fast-paced, proactive...

  • Graduate Recruitment Consultant

    3 days ago

    d cecil, marina, people's park, raffles place, sg FASTSTREAM RECRUITMENT PTE. LTD. Full time

    Roles & ResponsibilitiesThe RoleRecruiters at Faststream operate their desk like independent business owners, seeking quality opportunities while developing as Maritime Specialists. You will build relationships with clients & candidates, source top talent, place hard-to-find candidates, and match them with the best career opportunities. It is a fast-paced,...

  • Senior/Associate Recruitment Consultant

    3 days ago

    d cecil, marina, people's park, raffles place, sg ARGYLL SCOTT SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesArgyll Scott was launched to deliver first-class recruitment results for our clients, our candidates and our people by being true specialists and building exclusive relationships. We are brought together by a common set of values; insight, agility, talent, trust and results. They sit at the very heart of our business.Since our launch...

  • High-End Recruitment Specialist

    3 days ago

    d cecil, marina, people's park, raffles place, sg beBee Careers Full time

    Roles & ResponsibilitiesWe deliver exceptional recruitment results for clients, candidates, and people by being true specialists and building exclusive relationships. Our values of insight, agility, talent, trust, and results drive our business.Since our launch, we have grown into a multifunctional search led recruitment business delivering mid-level to...