Head of Fitness

**Responsibilities**:

- To oversee gym operations and lead the team of personal trainers.
- To be an experienced certified personal trainer and have experience managing teams / a gym and be able to design fitness programmes.
- To manage budgets, manage equipment, manage, and motivate a team of personal trainers and oversee all client/member programmes.
- To oversee PT’s interactions with members/clients - assessments, guidance, equipment training and guidance.
- To design & sell acquisition & retention programmes and packages.
- To keep up to date on PT techniques and industry best practices to drive PT training and develop team’s knowledge and grow skill set.
- To develop and maintain Standard Operations Procedure (SOP’s) and responsibility for the safe, clean, gym set up, client/member record handling, client/member journey/ etc.
- To maintain confidentiality in client records and systems to accurately track member/client goals and progress and programmes.
- To provide professional advice on fitness, health, nutrition, and lifestyle changes and conduct talk or workshops or write articles.
- To lead member/client onboarding and develop strong professional, member/client relations.
- To conduct fitness assessments to establish member fitness & skill level.
- To train one-on-one member/client sessions & conduct group training sessions
- To create/design group and tailored fitness and recovery programmes
- To build rapport with clients and develop and maintain positive, professional, and trusting relations with members and the team.
- To communicate in a professional and courteous manner at all times.
- To build and maintain a strong, supportive, and happy team environment
- To have Microsoft skills and be able to complete administrative duties.
- To ensure data privacy processes are implemented and maintained
- To train staff in SOPs and equipment and customer service and sales.
- To keep equipment, clean, functional and well maintained
- To oversee administrative tasks and duties such as record keeping, class/session scheduling, session reminders, client/member records and programmes, and analysing client progress

**Job Requirements**:

- Degree in Fitness/ Exercise Science/ related field preferred OR Personal Training Certification from Singapore Sports Council / internationally recognised and accredited certifying organisation (ACSM, NASM, NSCA, ACE, FISAF, ISSA). ITE/Diploma/Degree in Sports and fitness-related fields.
- 3+ years’ PT experience working/training in a gym
- Practical experience in running a team and a professional membership.
- Health and Safety qualifications - Valid Cardiac-Pulmonary Resuscitation (CPR) Certification and any first aid, and AED certified
- Additional certifications / and or specialisations preferable
- Excellent people skills - friendly, outgoing, & able to communicate well.
- A solid practical knowledge of equipment and exercise range to addresses a variety of needs and individuals with diverse backgrounds and motivations.
- To have a high standard of physical fitness and understanding of anatomy, the human body and nutrition.
- To have strong customer service skills & ability to motivate clients and staff.
- To demonstrate a high standard, and high level of customer care
- To be able to successfully retain clients for programmes/packages.
- To be responsible for safety in the gym at all times and have a high awareness of any client / member & staff injuries & know how to manage.
- To create a professional & friendly working relationship with internal & external clients & demonstrate a high level of drive & enthusiasm.
- To be a team player and have experience in building and retaining and growing a successful, productive and motivational team.
- To be open to flexible work hours based on the needs of the business.
- To be committed to development and education and sharing of new techniques, information, industry trends.
- To have exceptional time management, organisational skills and strong-people management skills.
- To have a positive “can’ do” attitude and be a positive role model for PT’s
- To have Microsoft skills and be able to complete administrative duties as required in a timely manner.