Soar Post-sales Engineer Security Automation, Partner Enablement, Playbooks, Integration >> Cybersecurity Distributor

2 weeks ago

Singapore THE HACENS TALENT PTE. LTD. Full time

**YOUR NEW JOB**:
As a SOAR Post-Sales Engineer, you’ll support channel partners and enterprise customers across the full post-sales lifecycle—from deployment to optimization—ensuring successful onboarding and operational use of SOAR platforms. You’ll lead implementation, troubleshoot issues, enable partner success, and act as a trusted technical advisor on automation and orchestration in the cybersecurity stack.
This is a full-time, permanent role based in Singapore, within a regional fast-paced environment.

**WHAT YOU’LL BE DOING**
- Deploy, configure, and integrate SOAR platforms across on-prem, cloud, or hybrid environments
- Support partners with enablement sessions, workshops, knowledge transfers, and labs
- Troubleshoot complex SOAR implementations and act as the technical escalation point
- Design and optimize SOAR playbooks based on customer use cases and security workflows
- Advise on best practices for integrating SOAR with SIEM, EDR, threat intel, and other tools
- Create documentation such as deployment guides, runbooks, and troubleshooting references
- Provide product feedback and escalate issues to vendor teams where necessary
- Keep current on cybersecurity trends, SOAR capabilities, and integration opportunities

**WHAT IS NEEDED FROM YOU**:

- **3-5 years of cybersecurity**engineering experience, with **1-2 years in SOAR or automation**:

- Hands-on experience with **SOAR tools**(e.g., Cortex XSOAR, Splunk SOAR, FortiSOAR, IBM Resilient)
- Strong understanding of **SIEM, EDR, threat intel, firewalls**, and related security platforms
- Scripting skills (Python or JavaScript) and API integration know-how
- Familiarity with cybersecurity frameworks (e.g., MITRE ATT&CK, NIST)
- Diploma or degree in Computer Science, Cybersecurity, IT, or related field
- Excellent troubleshooting, documentation, and communication skills
- CAT 2 Clearance
- Ability to work both independently and collaboratively with partners, vendors, and internal teams

**WHAT WILL MAKE YOU STAND OUT**:

- SOAR or security platform certifications (e.g., Cortex XSOAR Engineer, Splunk Admin)
- Experience in a distributor, system integrator (SI), or MSSP environment
- Exposure to SOC operations and incident response workflows
- Comfortable delivering technical workshops and partner training

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