Client Optimization Specialist

1 week ago

Singapore Indeed Full time

**Your Job**:
While managing and supporting client accounts and sales teams, you will hone your organizational skills and learn the art of prioritization to treat all clients like they are your only one. You will be responsible for the success and retention of your clients, while escalating and resolving technical, product, or account issues. Additionally, you will be part of an unparalleled global team that supports, promotes, and lives and breathes a service culture. Your focus:

Become an Indeed product expert, which will allow you to best optimize clients’ accounts and set them up for success. Assist new clients with their account set-up; make suggestions as an industry expert, thoroughly explain Pay-Per-Click (PPC), and give an overall great first impression (a few boolean searches go a long way)
- Collaborate with our Product, Operations, Search Quality and Aggregation teams to troubleshoot problems, improve processes, and ensure client satisfaction by providing their feedback to our internal partners and translating our business needs into potential client solutions
- Enjoy working in a team centered environment where continuous learning is part of your day-to-day
- Be responsible for meeting several metrics; however, emphasis will be placed on CSAT (Customer Satisfaction) and Conversions.

**Who You Are**:

- 1-2 years experience in customer service, business-to-business (B2B) environments, experience with online advertising, Pay-Per-Click (PPC) advertising.
- Exceptional written and verbal communication skills in both English and Mandarin/Cantonese (written Traditional & Simplified Chinese) to liaise with clients in Hong Kong & China.
- Learn quickly and exhibit tech savviness; your curiosity and passion mean that you can get up to speed and have an impact from day one.
- You are comfortable speaking with clients and decision-makers about meeting their hiring goals
- You are confident speaking with occasionally unhappy clients and make it your mission to improve their Indeed experience

**Who we are**:
Our Sales force helps transform the hiring process by providing companies an easy and effective way to find the right fit for every hire. We support our Sales team with career development and training from day one.

**Our Mission**:
As the world’s number 1 job site*, our mission is to help all people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(*comScore Total Visits, September 2021)

**Salary Range Disclaimer**:
The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.

**Salary Range Transparency**:
Singapore 55,000 - 70,000 SGD per year

**Equal Opportunities and Accommodations Statement**:
Indeed is deeply committed to creating a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or any other non-merit based or legally protected grounds.

**Our Policies and Benefits**:

  • Digital Content Optimization Specialist

    4 days ago

    Singapore Tyrads Full time

    About the PositionWe're on the hunt for a skilled Digital Content Optimization Specialist to join our team. As a Programmatic SEO Specialist, you will be responsible for using AI-powered tools to automate content generation processes, analyze data to optimize our website's performance, and conduct keyword research and analysis.

  • Performance Optimization Specialist

    4 days ago

    Singapore Seagate Technology Full time

    Job SummaryWe are seeking a Performance Optimization Specialist to join our team at Seagate Technology. In this role, you will be responsible for optimizing the performance of our media products, conducting data analysis, and collaborating with engineers to resolve issues. We require an individual with strong analytical skills, excellent communication...

  • Aerospace Optimization Specialist

    1 week ago

    Singapore NTU (Nanyang Technology University- MainOffice-HR) Full time

    Job OverviewNanyang Technological University (NTU) seeks a highly skilled Aerospace Optimization Specialist to join its esteemed research team at the Air Traffic Management Research Institute (ATMRI). This role offers a unique opportunity to leverage your expertise in optimization techniques and machine learning models to revolutionize air traffic management...

  • Search Engine Optimization Specialist

    4 days ago

    Singapore People Profilers Full time

    We are looking for a skilled Search Engine Optimization Specialist to join our team at People Profilers. As an SEO expert, you will be responsible for improving the online presence of our clients' websites. Your primary goal will be to increase organic traffic through optimization of various on-page and off-page elements.Job Description:Overview:Your...

  • Capacity Optimization Specialist

    4 days ago

    Singapore Qualcomm Full time

    About the RoleWe are seeking an experienced Capacity Optimization Specialist to join our team at Qualcomm. As a key member of our engineering group, you will apply advanced engineering knowledge and experience to develop, implement, and improve methods, time standards, capacity planning, sequence of operation, data analysis, and production line layouts in...

  • Route Optimization Specialist

    5 days ago

    Singapore NESS XPRESS PTE. LTD. Full time

    Role Overview:This role is an exciting opportunity for a skilled Route Optimization Specialist to join our team at Ness Xpress Pte. Ltd.About the Role:The successful candidate will be responsible for analyzing data to identify areas for improvement and implementing changes to enhance operational efficiency. They will oversee logistics, coordinate deliveries,...

  • Process Optimization Specialist

    5 days ago

    Singapore ANRADUS PTE. LTD. Full time

    We are looking for a talented Process Optimization Specialist to join our team at ANRADUS PTE. LTD.About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be responsible for optimizing production processes, improving efficiency, and reducing costs.The successful candidate will have a degree in electronics engineering or...

  • Oracle ERP Implementation Specialist

    4 days ago

    Singapore Client Of Solvecube Full time

    Our company is seeking a highly skilled Oracle ERP Implementation Specialist to join our team. The successful candidate will have a proven track record of implementing Oracle ERP systems, with a strong focus on delivering high-quality results within agreed timelines.The ideal candidate will possess a deep understanding of Oracle ERP systems and technologies,...

  • Etch Process Optimization Specialist

    4 days ago

    Singapore Systems on Silicon Manufacturing Co. Pte. Ltd. Full time

    Job DescriptionWe are seeking a skilled Etch Process Optimization Specialist to join our team. As a specialist, you will be responsible for:Optimizing etch processes to improve yield and productivity.Collaborating with cross-functional teams to resolve process-related issues.Developing and implementing process improvements to enhance CpK.Ensuring efficient...

  • Inventory Optimization Specialist

    5 days ago

    Singapore LINKEDCORP HR CONSULTANCY PTE. LTD. Full time

    Job DescriptionLINKEDCORP HR CONSULTANCY PTE. LTD. seeks a highly skilled Inventory Optimization Specialist for our North East operations, focusing on electronics manufacturing and ERP systems.Key Responsibilities:Plan material requirements to maintain optimal inventory levels based on production schedules.Ensure timely delivery and meet customer...

  • Performance Optimization Specialist

    5 days ago

    Singapore SEMBCORP UTILITIES SERVICES PTE. LTD. Full time

    At Sembcorp Utilities Services Pte. Ltd., we are seeking a seasoned Performance Optimization Specialist to join our team.The ideal candidate will have a proven track record of driving performance improvements in energy and utilities operations, with a strong focus on reliability and efficiency.Key Responsibilities:Develop and implement preventive maintenance...

  • Process Optimization Specialist

    5 days ago

    Singapore MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. Full time

    **Job Description**MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. is seeking a skilled Process Optimization Specialist to join our Product Development Team. As a key member of the team, you will be responsible for driving process optimization and improvement initiatives to enhance product quality and reliability.Key Responsibilities:Develop and implement...

  • Production Optimization Specialist

    5 days ago

    Singapore WORKLE PTE. LTD. Full time

    About the Company:WORKLE PTE. LTD. is a leading manufacturer in the electroplating sector, committed to delivering high-quality products and services. Our team of experts is dedicated to providing innovative solutions that meet the evolving needs of our customers. We are seeking a skilled Production Optimization Specialist to join our team, who will be...

  • Space Optimization Specialist

    16 hours ago

    Singapore This is an IT support group Full time

    About the Role:We are seeking a skilled professional to fill the position of Space Optimization Specialist within our organization. As a key member of the team, you will play a critical role in optimizing space usage across our real estate portfolio.Your primary responsibility will be to develop and implement strategies that drive maximum utilization of...

  • Process Optimization Specialist

    1 day ago

    Singapore MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. Full time

    **Job Description:**We are seeking a highly skilled Process Optimization Specialist to join our team at Micron Semiconductor Asia Operations PTE. LTD. as a senior engineer.The successful candidate will be primarily responsible for starting up, developing and optimizing processes to improve product quality and reliability.Key Responsibilities:Develop and...

  • Process Optimization Specialist

    5 days ago

    Singapore THONG SIEK FOOD INDUSTRY PTE LTD Full time

    Job DescriptionAs a Process Optimization Specialist at THONG SIEK FOOD INDUSTRY PTE LTD, you will play a vital role in driving business growth through process improvements. With a strong focus on innovation and efficiency, you will assess new product development and support new product introduction.With a degree in food science or technology, you will...

  • Process Optimization Specialist

    5 days ago

    Singapore SYSTEMS ON SILICON MANUFACTURING COMPANY PTE LTD Full time

    Role DescriptionAt SYSTEMS ON SILICON MANUFACTURING COMPANY PTE LTD, we're looking for an experienced Process Optimization Specialist to join our team. In this role, you'll be responsible for sustaining and improving process capability indices, monitoring process performance indices, and optimizing process capability to meet operational needs.The ideal...

  • Experience Optimization Specialist

    2 weeks ago

    Singapore This is an IT support group Full time

    About KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through shared moments of joy.Founded in 2014 by three avid travelers, our company inspires and enables travelers to create unforgettable memories with over half a million curated quality experiences ranging from...

  • Process Optimization Specialist

    4 days ago

    Singapore PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) Full time

    Job Summary:PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) seeks a skilled Process Optimization Specialist to join our team. As a key member of our operations team, you will be responsible for developing and implementing process improvements within our facility.About the Role:The successful candidate will analyze existing...

  • Transportation Optimization Specialist

    5 days ago

    Singapore ANL SINGAPORE PTE. LTD. Full time

    About the Role: As a Transportation Optimization Specialist at ANL SINGAPORE PTE. LTD., you will be responsible for optimizing vessel loading for all Commercial Lines and ensuring the quality of service in compliance with the Group strategy and main KPIs.Main Responsibilities:Develop and implement strategies to optimize vessel loading and reduce...