Associate, Client Services

1 week ago

Singapore FP Global Full time

Posted by
- Lyn Thum- APAC Associate Director Exciting news We have a fantastic opening for an Associate in Client Services at a leading financial service firm.

**Job Scope**
- Be the go-to person for managing and resolving customer issues in a fast-paced, technology-driven environment.
- Work closely with Relationship Managers in cultivating and expanding professional relationships.
- Take charge of customer inquiries and design suitable solutions
- Develop and deliver bespoke training sessions for customers on our online portal and trade lifecycle.
- Organize and lead in-house training and regular service review sessions.
- Venture out to meet customers solo or alongside Relationship Managers across the region
- Foster and maintain top-notch relationships with both current and potential customers
- Pinpoint the needs of prospective clients in areas of settlement and custody, and team up with Relationship Managers to devise effective solutions.
- Collaborate with Relationship Managers to deepen existing relationships and craft compelling sales pitches
- Stay ahead of the curve with the latest product and technical advancements
- Assist with team-oriented tasks such as document handling, agreement drafting, event organization, and the arrangement of corporate gifts.

What we're looking for:

- Minimum 5 years of relevant banking experience, with a special emphasis on securities or relationship management.
- A university degree in Business, Finance, Economics, or a related field
- A service-oriented mindset, with a focus on the customer.
- Exceptional communication, interpersonal, and presentation skills
- An individual who is responsible, dedicated, detail-oriented, highly organized, and capable of working independently.
- Ability to withstand pressure and meet stringent deadlines
- Confidence, professional grooming, and excellent command over spoken and written English.
- Proficiency in Microsoft Office Suite: Outlook, Word, Excel, and Powerpoint.

**_ All information will be treated with the strictest confidence. We regret to inform you that only short-listed applicants would be notified. Thank you for your understanding_**
- ABOUT COMPANY
- FP Global Pte Ltd
- Singapore
15 Employees Asset Management

Funds Partnership is a global boutique executive search firm specialising in the investment management industry. Due to our clients’ location and language-specific needs, Funds Partnership focuses on 6 core markets: Singapore, Hong Kong, China, Japan, India and Australia - all which have thriving fund ecosystems.

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