Housekeeper
1 week ago
The Housekeeper is responsible for maintaining the cleanliness and hygiene of service apartments, ensuring that all rooms, common areas and laundry rooms meet the highest standards of cleanliness and guest satisfaction.
**Main Responsibilities**
- Perform daily cleaning and tidying of assigned apartments, including bedrooms, bathrooms, kitchens, living and pantry areas
- Change bed linens, replace towels, and restock toiletries and amenities as per company standards
- Dust, vacuum, mop, and sanitize all surfaces, paying close attention to high-touch areas
- Inspect rooms for maintenance issues and report them to the maintenance team or supervisor
- Ensure proper handling, washing and storage of laundry, including guests' clothing
- Maintain the cleanliness of common areas, hallways, lobbies, amenities and other shared spaces
- Handle guests’ enquiries or requests courteously and professionally
- Adhere to health, safety and sanitation regulations to maintain a safe working environment
- Manage housekeeping supplies and report inventory needs to the supervisor
- Follow company protocols for handling lost and found items
**Requirements**:
- No formal education required
- Previous housekeeping experience in hotels, service apartments, or similar environment is preferred
- Knowledge of cleaning products, equipment and techniques
- Attention to details and high standards for cleanliness
- Physical stamina and ability to lift heavy items or stand for extended periods
- Good time management skills to meet deadlines efficiently
- Good communication skills, ability to understand and follow instructions
- Customer-oriented mindset and professional demeanor
- Available to work on weekends and public holidays as needed
- Willingness to undergo training and skill development programmes aligning with company goals
**Work Location**
- Henderson
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