Post-implementation Executive, Transaction Banking

3 days ago


Singapore Maybank Full time

JOB DETAILS

Job Type

Permanent

Position Level

Fresh/Entry Level

Qualification

Degree

Discipline

Business Studies/Administration

Specialization

Corporate and Investment Banking

Sector

Group Global Banking

Experience

2 - 5 years

Salary

Up to 4,000

Serve as the single point of contact for Helpdesk / Corporate clients in respect of their transactional related enquiries, charges issues and other setup requirements in both Cash Management and Trade Finance online electronic systems

JOB RESPONSIBILITIES

1. Serve as the single point of contact for Helpdesk / Corporate clients in respect of their transactional related enquiries, charges issues and other setup requirements in both Cash Management and Trade Finance online electronic systems;
2. Ensure all transactional and operational issues are timely reported, escalated and resolved within the SLA;
3. Document details of all queries and issues for monitoring and reporting purposes;
4. Assist to validate onboarding documents received from TB Sales / Clients and prepare implementation documents;
5. Ensure documents are properly filed and updated.

JOB SKILLS

1)Customer-Service

2)Microsoft-Office-Skills

JOB REQUIREMENTS

1. Degree with 1 - 2 years of working experience in Client Services;
2. Good phone contact handling with active listening and communication skills;
4. Knowledge in Microsoft Office, including Excel features on computation capabilities, graphing tools and pivot tables - would be added advantage.



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