Wedding Advisor

You will be contributing to OneThreeOneFour by providing an amazing service to our couples. Your focus will be to build a positive relationship with our clients and ensure smooth operations of photoshoots via planning and coordinating between clients and our team to deliver a positive experience.

**Responsibilities**:

- Building positive relationship with clients throughout the entire journey
- Coordinating photoshoot ideas, requirements and plans between clients and our team
- Answering enquiries and follow up on leads via our sales channels
- Maintain client records in CRM
- Supporting Finance team on sales documents and processes for accurate billing and finance reporting

**Requirements**:

- Possess a diploma in business/tourism/hospitality or a relevant field with at least 1 year experience in customer service.
- Detail oriented and organised
- Excellent verbal and written communication skills
- Presentable and have a pleasant personality
- Can commit to work on weekends for the long-term
- Ability to read and write in Chinese language to communicate with Chinese-speaking couple is a plus
- Proficient in Microsoft Office products (Words, Excel and Powerpoint)

**Benefits**:

- Work-life balance: 5-day work week (no OT)
- Annual leave and others (medical, hospitalisation, child/family care leave)
- Medical and dental benefits provided
- Staff discount