Executive, Governance

2 weeks ago


Singapore SG ENABLE LTD. Full time

**OVERALL JOB RESPONSIBILITY**
- To engage customers and/or caregivers to identify their needs and provide them with relevant information and signpost them to the appropriate parties for support To provide administrative support for the operations of the Governance and Service Excellence Division

**DUTIES & RESPONSIBILITIES**
- Provide information to persons with disabilities, caregivers and other persons visiting the Information and Career Centre of the Enabling Village
- Attend to enquiries relating to SG Enable and other schemes and services
- Conduct first level assessment of client’s needs before referring them to the relevant parties for assistance.
- Document the details of enquiries received and advice given
- Assist in compiling the monthly reports for enquiries received by the Information and Career Centre
- Man the inbox for the Information and Career Centre
- Assist in record keeping and archiving
- Assist in updating the escalation list for the points of contact in Business units (BU) for public enquiries
- Follow up with Business Units to close outstanding enquiries
- Provide support for division’s initiatives and events as necessary Any other duties highlighted by the Company

**QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE**
- Diploma in any discipline
- Customer service experience
- Good communication skills
- Confident in interacting with different stakeholders
- Meticulous
- Mature and able to work independently and in a team Service-oriented

Please state in your detailed resume your:

- current and expected salaries and annual package reason for leaving your current employment (if applicable)



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