Assistant Manager

7 days ago


Singapore Nanyang Technological University Full time

The School of Humanities aims to enhance its Graduate (Coursework) programme offerings, and by extension further develop its professional development capabilities through the SkillsFuture scheme. The Assistant Manager will manage and coordinate the delivery of student & academic services related to the taught MA programme(s) in the School of Humanities. The incumbent will execute the programme administration and supervise one or more support staff to operationalize the assigned MA programme(s) to provide timely delivery of information and services to faculty, staff, and students.

Key responsibilities

Student Admission- Oversees the planning and monitors student admission progress to ensure timeliness of the admission process.- Monitor admission numbers so appropriate actions can be taken to moderate/boost intake numbers depending on the progress.- Plan and execute marketing outreach, student orientation and information sessions.- Work closely with different departments at various levels within the University for student matters.

Programme operations

Manage the programme’s administration and operations such as academic advisory to students, facilitate new course proposal submission, timetabling, budgeting and overall work process optimisation and improvements.

Continuing Education and Training (CET) course

Manage and coordinate with internal and external stakeholders to facilitate the smooth planning and running of courses. This includes overseeing and supervising the programme’s CET operations and conducting periodic reviews to enhance internal processes.

Publicity, outreach and event support

Lead the team in driving the programme’s publicity and outreach efforts in consultation with the Programme Director and in collaboration with relevant units in the school and college for its student recruitment campaigns. This includes website and social media content management and creation for marketing purpose. The incumbent will also assist in the planning and coordination of other events (e.g. seminars, workshop) organised by the programme.

**Requirements**:
- A Bachelor’s Degree preferably in Humanities/Social Sciences/Business Administration.- At least 3 years working experience in a higher educational institution or management of professional education programmes would be an advantage.- Prior experience in event management as well as content management and creation for marketing (website and social media).- Excellent interpersonal and communication skills with a strong command of written and spoken English.- A strong collaborator - ability to work well in within the team and with key stakeholders.- Good organizational and problem-solving skills.- Possess exceptional organizational skills - the ability to multi-task and meet tight deadlines.- Possess strong analytical, interpersonal and customer service skills.-
- Proficient in Online communication software such as Microsoft Teams and Zoom.

Hiring Institution: NTU



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