App Store Review Specialist, Japanese Language

2 days ago


Singapore APPLE SERVICES PTE. LTD. Full time

**Summary**:
**Description**:
The guiding principle of the App Store is simple — we want to provide a safe experience for users to get apps and a great opportunity for all developers to be successful. We have updated the App Review Guidelines with that principle in mind.
- Through our training process, you will be an expert in understanding, supporting, and improving the App Review process.
- As a trained specialist, you will demonstrate excellence in determining whether apps are reliable, perform as expected, and are free of offensive material.
- You will screen every app assigned to you based on a set of technical, content, and design criteria.
- You will quickly scan app concepts and identify recent app updates changes to assess app complexity.
- You will work independently and as part of a team, and remain flexible to the needs of the business.
- You will communicate clearly and provide regular feedback to developers.
- You will collaborate with team members and share suggestions on business and process improvements.

**Minimum Qualifications**:

- Language proficiency in English and Japanese, as this role will frequently be supporting language-specific apps.

**Preferred Qualifications**:

- Experience with content review or similar environment.
- Ability to identify changes to apps between submissions, with a keen attention to detail.
- Excellent judgment and integrity, with the ability to make timely and sound decisions.
- Ability to work quickly and proficiently under tight timelines, while prioritizing a full workload and delivering exceptional quality.
- Comfortable reviewing a consistently high volume of apps daily.
- Passionate about providing outstanding customer service, and having a positive attitude that is upbeat, adaptable, and results oriented.
- Excellent writing and interpersonal skills.
- Thorough knowledge of Apple platforms, and being committed to our vision to support the developer community.



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