Head, Fcso Tm Tuning

**Job Summary**
- Role Purpose
The purpose of this role is to provide strategic and daily BAU management of the Tuning and Optimization function within Transaction Monitoring, focusing on model design and development, Surveillance Parameter Optimization and Tuning (SPOT) activities across different jurisdictions.**Accountabilities**
- End to end accountability for transaction monitoring SPOT including CASA, Trade Risk Indicators (RI), Securities Services (SS), Financial Markets (FM) & Credit Card AML (CCAML), daily/weekly/monthly batch execution including Mantas batches for 45 countries, custom scenario development and maintenance, analysis of event variance and various deep dive analysis, watchlist & threshold management, parameter & configuration management, optimization implementation, code review, mapping and execution, Department Operating Instruction (DOI) preparation and execution of DOI based on Group Transaction Monitoring Standards (GTMS) documentation
- Working along with FCSO TM Solutions, Regional SPOC Teams, ITO, FCSO Transaction Monitoring hub and country FCC unit heads as required to monitor various surveillance systems execution, maintain BAU and deliver relevant outputs (events)
- Manage a team of specialized resources that include, Mantas specialised resources and Configuration specialists to deliver end-to-end coordination and successful execution of business and technology change requests from deployment through go-live by providing people leadership and performance management of all project personnel individuals (contractors and permanent).

**Operations**
- Awareness and understanding of the Group’s business strategy and model appropriate to the role.
- Drive internal challenge conversations in analyzing impact of financial crime related regulatory matters, relevant to Product and Segment Advisory functions
- Lead Transaction Monitoring systems operations process for upkeep of solutions, configuration and change management in line with regulatory and business impact
- Formulate operational process and team groupings basis solutions across CASA Mantas, Mantas Customisations, Trade Finance, CCAML, FM Third Party Payments (TPP) systems
- Lead solution execution process drawing synergies across domains - Solutions, Change Management, Detection Scenario Maintenance, Threshold and Watchlist Management, Parameter Configurations, Library Documentation, Rule Book, and Control Reports
- Establish frameworks and operating guidelines to track Monitoring solution process performance

**Key Responsibilities**

**Processes**
- Drive continuous improvement and operational efficiency of processes through enabling technology to optimise and increase scalability, adoption, employee experience and efficiency measures, and reduce risk

**People & Talent**
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from my team and work in collaboration with risk and control partners.
- Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
- Employ, engage, and retain high quality people with succession planning for critical roles.

**Risk Management & Governance**
- Ensure the typology reviews cover the segments/products and appropriate coverage available through the detection scenarios are fit-for-purpose.
- Engage with FCSO TM solutions team to understand emerging risks and ensuring those are suitably addressed through the Monitoring coverage.
- Support in the resolution of disputes involving Product and Segment functions

**Regulatory & Business Conduct**- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the function to achieve the outcomes set out in the Bank’s Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Provide leadership to the team to comply with the highest standards of regulatory and business conduct and practices as defined by internal and external

**Key Stakeholders**
- Group Process Owner FCSO
- FCSO MT
- Heads of Function in FCSO
- Country and Regional Heads FCSO
- Country and Regional Heads CFCC
- Peers in other Banks
- Local and Country regulators where appropriate
- Partners in HR, Legal, Finance as appropriate

**Role Specific Technical Competencies**
- CFCC Policy and Standards
- CFCC Risk type Advisory
- Planning, Tactical, Strategic
- Emerging Technologies
- Process Improvement
- Educated to degree level or equivalent